Eyedeals Optometry's Online Review Report Card
Eyedeals Optometry
4.5
Average Star Rating
102
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Eyedeals received 88.2% positive feedback, with patients praising the friendly staff, unique selection, and expert eyewear advice. However, 11.8% of the feedback was negative, primarily citing poor customer service, insurance issues, and pricing concerns. Overall, Eyedeals excels in providing attentive service yet it needs better management practices and clarity on insurance handling.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Eyedeals Optometry's Reviews
The arm on my glasses broke and Caitlin put on a temporary fix within a few minutes! I highly recommend this place
Easily the best experience I've had at the Optometrist! Highly recommend Eyedeals.
Just the best!
I worked with Caitlin this morning with IC Berlin glasses, she was so patient, so precessional !!
Caitlin was superb! She adjusted my husband’s eye glasses with care and it was so professionally done! I would strongly recommend this place to my friends in Minnesota!
Caitlin was incredible!! Helped me pick new frames and was extremely transparent about price and what to expect with Eyedeals. Will definitely be returning for my next pair.
Eyedeals was listed in-network, so I made an appointment. When I arrived, I was told the contact lens fitting would be $100, which was higher than I expected. I said I'd go to Target instead, and they said I'd be charged a $60 no-show fee then even though I was clearly there and this was information that had not been provided to me when I made the appointment. (I asked to talk to the optometrist about this and was told no, I couldn't.) I thought about just doing the eye exam and getting the contact fitting elsewhere, but Target said they wouldn't just do the fitting. So, I was essentially forced to get the whole thing done there due to the no-show fee even though I'd shown, and then I was told my insurance wouldn't cover their frames so I had to go elsewhere anyway. I had good experiences at Eyedeals years ago with the previous optometrist. I will not go back there again, though.
I love my unique frames. I went to a different place which gave me the wrong prescription, Kaitlin pinpointed the problem and got me the correct lenses! I am very grateful! I will only use eyedeals in the future! Excellent service.
This location offers a wide variety of unique frames for all tastes. Caitlin was particularly helpful and informative. She also adjusted my frames with care and precision. 11/10
I have seen Dr Peterson for a few years now for an annual eye exam. He is an exemplary provider. Extremely knowledgeable, a good listener, explains complicated matters clearly, and just an enjoyable person. His staff is also excellent. Highly recommended
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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