Northwest Eye - Minnetonka (Crosstown)'s Online Review Report Card
Northwest Eye - Minnetonka (Crosstown)
4.5
Average Star Rating
125
Total Reviews
23
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Northwest Eye received 88.2% positive feedback, with patients praising the professionalism and knowledge of the staff and the child-friendly atmosphere. However, 11.8% of the feedback was negative, primarily citing long wait times and poor communication. Overall, Northwest Eye is valued for excellent pediatric care, yet it needs better time management and scheduling efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Northwest Eye - Minnetonka (Crosstown)'s Reviews
Dr. Glaser was great! She took time to explain her diagnosis and what the next action steps to take. Very professional and personal at the same time.
From Dr. Timothy Ehlen on down to the entire staff, they were the best. They explained everything in detail and what they told me was going to happen, did happen. When I was finished with my cataract surgery and the post op appointments I could not believe the results!! My long distance vision was incredible, and in living color! I went deer hunting this fall and I could see a black squirrel running through the woods 60 yards away!! Prior to my cataract surgery I wouldn't have been able to see a squirrel 10 yards away. The actual surgery was virtually painless and I'm so thankful to Northwest Eye and especially to Dr. Timothy Ehlen. I have a follow up exam a year from now but Dr. Ehlen told me to let him know if anything happens. A very happy and satisfied customer. Bruce C. Schultz.
My son had an appointment with ophthalmologist , Doctor Tanya Glaser, and we were very pleased. The doctor explained everything clearly, answered all our questions, and took enough time to make sure we both understood everything. The attitude was very kind and attentive! You can really feel the professionalism and genuine care for patients. I left the visit feeling calm, confident, and grateful. Thank you so much for your excellent work!
NW Eye has consistently been confused about the reasons for our appointments, gave us the wrong prescription at our last appointment, and now has been unable to order contacts for my daughter. I have tried to reach someone at the office to discuss but they use an answering service model that doesn’t allow you to talk to anyone knowledgeable about eye care services, billing, or even appointments.
Great experience and care
Dr. Glaser was great, and is very good with kids, makes the whole experience much easier with a young child.
Not happy with surgical procedure at all. Huge mistake that could cause permanent damage would not recommend.
I cannot say enough good things about this clinic and their staff! They are always so wonderful with my young child and make us feel at home! Dr. Origlieri is just absolutely amazing and so knowledgeable. We will continue coming here
She’s just the best! She takes time to talk through any questions you have, is thorough and knowledgeable and overall fantastic!
My children are in the absolute best care with the Pediatric Ophthalmologists at Northwest Eye. Between my kiddos, they've seen all 4 providers and the level of comfort, patience and understanding has been unmatched! As a parent, I'm so thankful & grateful to be able to feel confident and heard. Each provider finds a way to make the exam fun, and exciting for my children- tailoring the experience to their needs that day. Between glasses, patching and surgery- we've been frequent flyers & worked very closely with their staff. . I feel like we've hit the jackpot with excellent care, & recommend them highly.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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