Southwest Eye Care Minnetonka's Online Review Report Card
Southwest Eye Care Minnetonka
4.6
Average Star Rating
196
Total Reviews
20
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Southwest Eye Care received 88.3% positive feedback, with patients praising the friendly staff, detailed explanations, and comfortable atmosphere. However, 11.7% of the feedback was negative, primarily citing poor customer service, billing issues, and strict policies. Overall, the practice is appreciated for its professional care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Southwest Eye Care Minnetonka's Reviews
Chris does an excellent job describing the cataract recovery process. Love his demeanor.
Reviewed On Google
Mark is an excellent doctor, highly recommend.
Reviewed On Google
Super friendly but even more important is his great knowledge and ability to explain it to patients
Reviewed On Google
Everyone was so helpful and Dr. Wellnitz was going the extra mile in getting my contacts right!
Reviewed On Google
Got me right in. Doctor saw me promptly. Very nice man. Good patient manner. Diagnosed the problem and prescribed medication.
Reviewed On Google
Chad Dockter is a wonderful optometrist, and he's super nice!
Reviewed On Google
Dr. Wellnitz was great!
Reviewed On Google
Been going to Southwest 4 years or so absolutely would recommend them.
Reviewed On Facebook
I haven't seen Dr. Freed in several years because I was out of state. I'm happy to report that he's just as funny as he used to be! Also, excellent care from him and everyone in his office, such a great team of people, friendly, efficient, and knowledgeable.
Reviewed On Google
As usual, Dr. FREED and the staff at the Watertown office were the best!! So helpful & kind!! Look forward to my visits there.
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
