Kenneth J. Mack's Online Review Report Card

Dr. Mack was rude and basically called my daughter a liar! He did nothing to help her not even testing! He told us parents to be quiet and would not listen to a thing we had to say even when my daughter could not answer questions and was looking at us for help!

Dr Mack is very lacking in bedside manners and compassion for children in chronic and severe pain. We have only been given the standard treatment for migraines, which does nothing when my child has status migraines that last a week or more. I feel like her pain and misery is dismissed and we are often told we just need to wait it out. It’s has affected her life in ways I can’t even describe in words and we get zero empathy from him. When I push for help he retaliates in a childish manner. I am transferring my daughter to a different provider who has empathy and cares. He may be the “best” migraine specialist in the world but I do NOT see that at all. I have not had one single positive interaction with him over the years but we remained in his care since it’s not easy to get into neurology and I wanted to stay consistent. Not anymore.

Dr Mack is an extremely experienced and caring doctor. My daughter has chronic migraines and we went to see Dr Mack after trying many unsuccessful treatment options. Dr Mack had several medication options we hadn’t tried as well as several that did not require medication. My daughter was extremely positive and hopeful after our visit, and is already experiencing some relief. I would definitely recommend Dr Mack.

Great experience with Dr. Mack. He was very knowledgeable and compassionate with my 15yr experiencing seizures. Dr. Mack even called us personally to share test results prior to our appt. later that day.

My daughter has seen Dr. Mack for 5 years since age 8 for New Daily Persistent Headache and Chronic Daily Headache. He is very knowledgeable in this area and told us what to expect and helped manage the pain. I am very grateful to Dr. Mack for helping my daughter. There are few neurologists that will accept pediatric patients with NDPH.

Id leave a negative star rating if possible My daughter has Ehlers Danlos a genetic mutation of her collagen/connective tissue. Has had headache for 5+ years every day! Along w/vast neuro symptoms-Mack was dismissive of Eds, told me she was cervically stable based on exam alone-& indicated he was "agnostic" to Ehlers-"something geneticists play around with"--This type of Dr causes patient suicide??Horrible-Id stay away & never allow a child to be treated or seen by him

Dr Mack is a very knowledgeable person who needs facts to best decide what to do. Come with your diary and be ready for a wonderfully in depth review of your situation

Dr. Mack was a life saver for my son. My son had developed severe headaches that would last 20 hours a day and keep him up at night in pain. We took him to Children's Mercy Hospital multiple times. We were told this was chronic pain he was going to have to deal with the rest of his life.. Dr. Mack agreed to see my son. We stayed there 1 week and Dr. Mack diagnosed my son and he along with his colleagues treated my son and we left pain free after being in constant pain for 2 month.

Came to mayo clinic with my 15 year old son searching for answers. Seen dr.Mac. We left with no answers. We were very disappointed and heartbroken. My son did not receive the care that we expected. He was very rude and arrogant and could not answer our questions. Very non sympathetic. We spent alot of money and time to go to mayo clinic and left very hurt and disappointed. Do not recommend dr.Mac at all!

We went to the Mayo Clinic looking for answer for our 13 year old, we left with no answers. He was condescending and rude to my daughter as well as me. Extremely disappointed.