Capital Family Eye Clinic Llc's Online Review Report Card

Best eye doctor in St Paul! I always get my eyes checked and glasses here. They are so nice here.

I had a great time there people were helpful and friendly, staff very nice,and eye doctor herself, was very very pleasant I give this place five stars.

The staff here is so friendly and responsive. They always return my call the same or next day. They have also helped me through a bunch of insurance issues and when having issues with my prescription.

Honestly, this is one place where the Doctor is great but her staff has to be replaced. I have requested for information and was denied my own information. Here's the story...so I called to ask for a specific piece of information I needed to get a pair of glasses online. The person who picked up the phone told me they do not release that information...great....how the hell am I suppose to get glasses? I did have my prescription however i needed to get a specific number that was not on the prescription!!!!! I even told you what it was but apparently you aren't educated enough which is why you work there in the first place. You are quick to ask for money upfront but I can't get my own information so I that I may get glasses elsewhere. It's disappointing that Dr. Cecelia Xiong is such a sweetheart but her staff has no sense of professionalism. I bet you they will find an excuse to reply to me if they ever see this. Though I like the Doctor, I would not recommend this place and I have always told everyone such as family and colleagues to avoid this place at all cost. Until Dr. Xiong hires true professionals it would be better to go to Walmart instead. It's sad because I'm trying to support my own Hmong community but that means nothing in this new age. Please please Dr. Xiong, educate you staff or hire new employees.

I was going to get prescription work glasses through this place since it was one of the eye clinic in St. Paul that my company works with, but I was told they don't take outside prescriptions and will have to pay up front $149 cost. I asked for clarification about the up front pay since everything is covered by work and I have work billing form but was put on hold for over 5 minutes so hung up and will be getting my glasses from else where.

Staff meet you at the door and only open the door a few inches so they can stick there head out to talk to you and send you away if you don’t have a mask. I don’t have a problem wearing a mask but If your going to continue requiring masks the least you could do is have some extra masks or sell masks for your clients that forget to bring one. I paid over 200$ out of pocket for a pair of glasses the least you could do is not turn me away for something so simple as forgetting a mask. Your doctor surpassed my expectations she truly knows what she is doing but you have lost a client! 3 bad experiences is more than enough for me!

Love this place!! Dr. Xiong was very helpful and the workers were very patient. Definitely recommend this place to get your eyes checked!!

Very helpful and caring when I had an eye injury

Love this place...Dr. Se was easy to work with....She was friendly, informative and very helpful....They got me in faster then expected....Would recommend this place to anyone....!!

My husband and I have been going to Capitol Family Eye Clinic for several years now. Every year, Dr. Xiong treats my husband and I with so much kindness. Sometimes I am surprised, having so many other patients come in and out, that she remembers us during our yearly exams. I feel so comfortable, it’s as if I am meeting up with a friend. My exams are pretty quick, straight to the point and easy to understand.