Highland Family Eye Care's Online Review Report Card
Highland Family Eye Care
4.5
Average Star Rating
185
Total Reviews
14
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Highland Family Eye Care received 88.1% positive feedback, with patients praising the professionalism, thorough explanations, and friendly staff. However, 11.9% of the feedback was negative, mainly citing long wait times, scheduling issues, and billing disputes. The clinic is valued for its expert care, yet could improve transparency and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Highland Family Eye Care's Reviews
No more drops to dilate the eye, they use a highly sensitive machine that actually takes pictures of the inside of the eye!!! Dr. Snyder was very thorough and professional. I wear eyeglasses to see, but also to accessorize and they have a great selection, with highly trained staff to help you feel the perfect eyewear. I love supporting my community as well!
Reviewed On Google
We have been customers for at least six years. Dr. Snyder is proffesional, personable and efficient. Kharli has a good eye for glasses and very helpful. She helped me get my glasses replaced with the manufacturer when the glasses developed an issue with a hinge screw.
Reviewed On Google
Personal attention from Dr. Brian and his staff. The exam was thorough and I had time to ask questions. The facility is welcoming - love the plants in the waiting room!
Reviewed On Google
Very good first visit. Efficient and informative exam.
Reviewed On Google
I was very happy with my service here. I got a same day appointment to fix the nose pads on my glasses. The staff was very kind, efficient, and professional. I will be coming back. Thank You!
Reviewed On Google
Everything as I expected. excellent care!
Reviewed On Google
Highland Family Eye Care has been our trusted advisor for eye health, glasses, and contacts for over a decade. Highly trusted, great patient care and customer service.
Reviewed On Google
Excellent service with really unique frames! What I liked about HIghland Family Eye Center was the care and attention that was given to helping me with glasses selection (it’s not a cheap investment). I’m new to St. Paul and hope this becomes my regular optician. I love my new glasses!
Reviewed On Google
One of the best eye exams I have had in my lifetime!! Dr. Schneider has the patient’s best interest in mind for the best outcome. He is very thorough. He has a great personality and he’s always willing to explain everything that’s going on with My eyes.
Reviewed On Google
I have been going to Highland Family Eye Care for the past few years. Doctor Snyder is very thorough, the front desk team understands my insurance, and the technology used is up to date. This is the most efficient and high-quality eye care that I have received.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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