COMTREA Health Center's Online Review Report Card

I called Comtrea-Arnold-Fox today to try to schedule an appointment because i have an infection in my gums. I recently lost my job, and as a result, I have to rely on Medicaid, which thankfully I can receive, but it severely limits my dentistry options. when I called to schedule an appointment, the woman who answered was VERY rude and unprofessional to me. she interrupted ME when I was explaining my situation, and then turned around and had the audacity to tell me not to interrupt her, when she was explaining why they wouldn't bother with scheduling a diabetic with a gum infection. I have my bachelor degree, which I can almost guarantee she doesnt even come close to having. Not that it's worth much more in this comment other than to point out the sheer ignorance and disrespect that's just exuding from Comtrea-Arnold-Fox's staff. I didn't deserve to be talked-down-to by HER, or THEM, and simply because I called in to THAT clinic, on Medicaid, in need of help, and I 100 percent feel that that's exactly what just happened to me. I really feel bad for the people that have to live their entire lives on Medicaid 100 percent of the time, and deal with places and people like this. I mean if were being honest here, that Troglodyte just told me my life didnt matter seeing as how an infection in the gums could realistically kill a diabetic, and she couldn't see past her own nose to keep her unwarranted attitude in check, which i take very personally, hence this review.

Great people who understand Anxiety and Depression, Don't be afraid to change your life..

Horrible staffing horrible counselors that cant even show up for meeting even zooms calls. Good luck this program is bogus

I have MS, and since taking a certain medication my teeth have really suffered. I’ve had to have a few pulled, and my 2nd pulling experience was horrific. When I needed my 3rd pulled I was scared to get it done...especially at a no insurance clinic. I had no choice to get the tooth pulled, so I took the chance. I’m so happy that I did! I received one of the best dental experiences I’ve ever had. I didn’t feel any judgement for the shape of my teeth, and the pull was seemless!That 3rd pull was 3yrs ago, and unfortunately I’m in need of another. So, I will be going to Comtrea once again.

I received my first dose of Moderna today in the fight against Covid. Vaccine clinic was well run with friendly staff and volunteers. I was sitting in a chair, shot in arm, 7 minutes after my appointment time, electronic timer in hand that would let me know when my 15 minutes of observation time was up. They scheduled date (which I knew ahead of today) and time for my second dose on the way out.

Dental- Services listed on website like bridges crowns ect. Are NOT AVAILABLE. Urgent care only. Would not have gone if I knew they don't do the services they list on the website. Waste of time.

Been a VERY helpful program to me. Without Comtrea idk how id be doing. Helped me get life on track, i talk weekly-bi weekly. Invited to their dental and general physician (Dr.) which for me are huge things, im 28 years old, and the peoole who work here in ALL branches deserve a shout out... never have I ever experienced outpatient care/follow up like i have here!Thank you for all that you do!👌🙏👍

It has been a rough 2yrs. And thankfully I had maranda as a counselor very grateful. Thankyou

I have an Awful fear of the Dentist. I went for a consultation and told the Dentist this, I asked if there was any way I could be sedated. He told me they provide Nitrous for $75. I was Scared and Freaking out, it's like they didn't turn on the Gas. I called to talk to the office manager she refused to negotiate the price of the Gas. I do Not Recommend Comtrea to Anyone with a fear of the Dentist

I have been here for a year or more for therapy and I can say that by far out of my experiences I love comtrea the most, the staff is nice and the building is nice and tidy. They have helped me with dealing with my depression, anxiety, post-traumatic stress disorder, borderline personality disorder, and much more. My therapist is by far my bestfriend she listens and helps me (Jennifer Loretta) If you need help please contact them immediately!

Front desk staff ignore you and then are unfriendly and unhelpful when they acknowledge you've been standing there.

Due to the multiple resources comtrea offers, it should be a valuable to many people in need. I have had counseling here which has been good and bad depending on the counselor. I have tried to seek support during time of crisis and the support failed me on multiple occasions. Instead of offering crisis services, they blamed me for the issues saying I was an alcoholic( haven't drank in years). Also I sought out homeless shelters for abused women and children but they turned me away four times leaving me no choice but to go back to the abusive household. They actually had me go to a hotel once for a safe room but then tricked me and had me arrested once I arrived at the hotel. They broke my trust and supported the abusers the last six times I have reached out for help. What's up Comtrea? I guess they have to support the abuse otherwise they wouldn't have any clients

I came in due to a tooth that was hurting me greatly for a while. Everyone was quite friendly and helpful. The Dentist made sure that I was adequately numb before she pulled my tooth. She also did give me the option of seeking a root canal to save the tooth, but I chose to have it pulled due to the cost of doing so. I would definitively go back for additional care and recommend to others.

Very helpful and good hours

if your a new patient forget about it!! ive been looking for psychiatrist help for a friend for over a year THERE NEVER ACCEPTING NEW PATIENTS !!

The only things that need improvement would be the woman who checks you in to see the doctors, the doctors having so little time, and rarely they do not call to confirm.  These are all incredibly minor.  They do not do this all the time, but these have happened several times in my 16 years of treatment.

Comtrea is a great starting point for anyone experiencing difficulties related to mental health, especially those who don't have insurance. They offer psychiatric services, therapy/counseling, case management, and assistance obtaining medications (if needed). They also offer support groups for a variety of issues, and substance abuse treatment. You must be a Jefferson county resident.

I've only positive experiences here! The counselors and the doctors are nice and helpful!