Ignite Medical Resort Blue Springs's Online Review Report Card

Horrible horrible place staff is so rude and disrespectful to patients. My mother was told multiple times they couldn’t help her do anything and left her to cry. I’ve never talked to anyone more disrespectful than the staff. Will be transferring my mother out of your horrible facility. Please do not send your loved ones here

My friends mother was in there and the nurses stolen her pain meds and give her something else thinking she’s stupid and not going to notice. Also they supposed to have all this therapy for you and they don’t use it to lazy. Also ignore her needs. Sure it’s new and looks good but don’t let that fool you.

Ivan came across as a very caring young man, making sure I had the proper poise and control over the vehicles I was using. I was very comfortable with him and feel he is a definite star to the group of therapists. However they all came across beautifully. The food seemed tasty and healthy but generally came across lukewarm to cold. Overall the staff was trained well, outgoing and warm.

If you’re looking for a place that your loved one or family member will receive no care then this the place for them. Meals are inconsistent and sometimes missed, showers are not given on scheduled days, scheduled haircuts are ignored, clothes are not changed (3 plus days), patients wait extensive amounts of time to even receive help using the bathroom.If this is top of the line care I would hate to see the bottom of the barrel. Do not be fooled by the new shiny great facility. It’s only about them getting money.Total Neglect!

Mom was in Ignite for about six weeks. The care given by the staff from nursing to therapy and from housekeeping to the food service was terrific. Even though she was in there for various fractures from a fall, she said she couldn't have been at a better place. Thanks!!

Very pleasant experience . Our elderly mother enjoyed her stay while there and commented how friendly the nursing staff and how clean the facility was. She was well cared for and we will plan on using Ignite again for our future needs .

I enjoyed working with all of the people in the gym doing therapy. I had a very good experience here and will miss this place and it’s staff and residents here! Thank you for my pleasant time here. Also the food was good and had variable choices.

My father was there after extensive surgery and needing rehab. The hospital sent him there. I will say the only thing good about the place was the PT and OT. The nursing staff maybe checked on him maybe once in a 12 hour shift. His meals were always late and he was missing have of what he ordered. Then once his insurance ran out he was sent home. Wad told that he had a wheelchair and home health set up. Guess what never got either one of those things. I wouldn't recommend the company for anyone to use

I came here after a total hip replacement. My home has too many stairs and I live alone. This was a wonderful experience because of all the caring help I got here. I was here just over 2 weeks and got such good therapy. Jarred, Liz, Jane are some of the therapist that helped me get recovered enough that I walked out all on my own. I'm very grateful for my time here. Also want to mention Chef Andre, thanks for the good fresh salads and food.

I was a patient take the good with the bad great place to be when you have a strokeGregory hill ex patient.