Rebecca M. Brandsted's Online Review Report Card

Dr. Bransted is very knowledgeable and explains procedures. Her staff was very accommodating. She is professional and business like and I appreciate that.

I was referred to another ENT in her office but the wait for that Dr. was long, so I made an appt. with her instead. I have diagnosed chronic sinusitis and was going for cause diagnostics and treatment. She looked inside my sinuses and said I didn’t have a sinus infection. Wait! What!?! How did I have a sinus infection just days prior that needed antibiotic treatment? As I told her and her staff, I didn’t take the antibiotics prescribed by the PCP, because the appointment was so close; I didn’t want to start a treatment that might need to be changed after seeing her. The only thing she prescribed was a med for acid reflux for what is very clearly chronic sinusitis. This has been diagnosed by multiple doctors. She said to learn more she’d have to do a CT scan in her other office, so I would need to wait two weeks for a SECOND appt.. A day before the 2nd appt., I get a voicemail that it was canceled because the insurance denied the CT scan. They said they would contact the insurance company. I never heard back from the doctor’s office. I got sicker and wound up taking the antibiotics from the PCP. I’ve wasted time and $$$.

I was referred to another ENT in her office but the wait for that Dr. was long, so I made an appt. with her instead. I have diagnosed chronic sinusitis and was going for cause diagnostics and treatment. She looked inside my sinuses and said I didn’t have a sinus infection. Wait! What!?! How did I have a sinus infection just days prior that needed antibiotic treatment? As I told her and her staff, I didn’t take the antibiotics prescribed by the PCP, because the appointment was so close; I didn’t want to start a treatment that might need to be changed after seeing her. The only thing she prescribed was a med for acid reflux for what is very clearly chronic sinusitis. This has been diagnosed by multiple doctors. She said to learn more she’d have to do a CT scan in her other office, so I would need to wait two weeks for a SECOND appt.. A day before the 2nd appt., I get a voicemail that it was canceled because the insurance denied the CT scan. They’d speak with them?? Never again!

I believe Dr. Brandsted was dismissive of my explanation of my symptoms, provided me with an inaccurate and absurd diagnosis, and failed to review important available information completely and carefully. She became defensive when I asked her to further explain her diagnosis and appeared to simply ignore relevant information. I have since received a diagnosis which aligns with my symptoms and the answers I was needing. I am distressed that she is allowed to provide patient care and that people and insurance companies are paying her to provide such poor, uninformed, and careless service in such an important field. A disagreeable or unexpected diagnosis is one thing, a diagnosis that ignores information and common sense is problematic, to say the least.

Not very thorough or caring, said to me to be concise as I explained my health issue. To make matters worse, she gave me a prescription for a drug that is known to aggravate the main health issue I was dealing with to treat a minor issue.

Went 3 times to solve my kid’s ear pain. Left all 3 times not knowing what solutions were. The obvious was acknowledged (child has ear tubes, right one has fallen out... etc.). But never a solution to pain was given. When telling Dr Brandsted about seeing and hearing fluid in ears, I was told “No, you couldn’t have because tube is blocked.” Umm, yes, I saw it and heard it with own eyes. After reiterating it 3 different times I was told, “No, you couldn’t have because tube is blocked”. Ok, lady. Thanks for listening to me. She doesn’t listen to your symptoms therefore how can she cure you. Stay away

Have seen Brandsted 3x and each time left there each time with an empty feeling and without solutions. Daughter complained of pain in her ear, and I could hear the fluid. Dr Brandsted told me I was wrong. She didn’t listen to me and jumped to empty conclusions. Save your money and health and go elsewhere.

I seen Dr. Brandsted for a 2nd opinions on some sinus, ear issues, and sleep apnea issues. I assumed she would break down these issues into two visits. She took 30 minutes and went over all my issues. I couldn't ask for a better explanation of my issues. She is now my primary ENT. Highly recommend.

Dr. Brandsted and staff were all so welcoming, thorough and warm. Dr. Brandsted made me feel so comfortable during my visit and was extremely helpful in next step process while considering I don’t have insurance. They also were able to schedule me in a day after I called. I highly recommend her and her team!!

Dr. Brandsted has taken care of my acid reflux, hearing and heartburn problems for a few years, and is very competent and knowledgeable. She is very punctual, and my usual wait time is about 20 minutes. She takes her time, and listens to all of your concerns, addressing each one specifically. I would definitely recommend her.