Northwest Healthcare's Online Review Report Card
Northwest Healthcare
3.2
Average Star Rating
181
Total Reviews
6
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Northwest Healthcare's Reviews
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Heather is the sweetest doctor here ❤️
Mammograms This can be a very sensitive topic and a scary one quite frankly. I utilized this facilities imaging lab for my mammogram for this year! The check in process was a little odd meaning the patient registration clerks took a little longer than normal to check me in. Their explanation was "it's a new system" totally understandable. The waiting area was clean and kind of chilly! There was a TV for your entertainment. The wait was not long at all, then the technician called me back. This part right here, is the best part! That technician was amazing! Did you hear that? Totally amazing!! She was very professional, and addressed me by my last name. She was kind, compassionate, caring, and totally gentle. I felt so comfortable and I definitely felt like I was in good hands. The tech shared that she has been doing this for many years, it was very obvious from her mannerisms, and the way she conducted her self on the machine and professionally. She guided me through the process, kept me informed, gave great instructions, and I couldn't be more pleased! I received a survey concerning her and my visit later, I did not hesitate to provide the highest scoring possible. Some important takeaways: Although I was on Christian Northwest's campus my mammogram was booked through Washington University. In case you are interested in going there. There was not a co-pay or any cost due to it being a preventative service for my annual . The last thing if you're wondering, no, it did not hurt!! Now keep in mind, pain tolerance varies per person and our tomatoes are all different sizes but it did not hurt!
Horrible
Very poor service!!! The nurses and doctors do more talking than any work. I was brought back in a room and sat there for over an hour before the nurses or doctors came in just to talk to me for the first time. To see why I was here. The staff at this hospital wanna talk about each others lives and what their doing for the weekend rather than deal with the patients that come for the care!!!
they missed diagnosed my 5 year old, turned out to be strep throat. he suffered untreated for 2 days longer than he needed to because she diagnose him with a stomach bug. i truly wish they did more testing to find out the real cause of his throwing up. i highly do not recommend that place.
The switchboard agent is rude and dont know how to talk tot the patients.
this is the best hospital I have ever been to the staff are so friendly the environment is clean they have fast friendly service and they make your feel comfortable while they assess your health issues I'm grateful I came to this hospital
Visited this urgent care with my stepdaughter who had a 103 fever thinking I would be seen quickly which didn’t happen at all. Spent one hr in the lobby and the another hour waiting in a private room. Overall it was well Kept and pretty clean. I probably won’t choose this urgent care again over just visiting my primary office. I would have waited a lot shorter of a time.
Never had a bad moment in here always in and out.. love going here
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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