RUGEN, REBECCA does not have an adequate amount of comments to generate the sentiment analysis.
I have been with Dr.Rugen 2012 and ive never had a problem with her. If I need to be seen rite away without appointment she would say just come on in but I will have to wait till patients with appointment be seen.If there's a problem with any of my tests Yvonne will call numerous of times until she talks directly with me... Dr.Rugen and all the staff members are EXCELLENT in that office.
I was a patient for many years. Always made a point to keep a consistent dr. Anytime I had a problem or a concern, the minute my blood showed nothing my problem was dropped. No trying to find out what was going on. Just dropped. I begged for help with my back and now it's too late to get my life back. The worst? When I knew we were moving far away I made an appointment to say bye. No one, not the Dr or Yvonne, could even be bothered to look up. I was in tears and no one cared. I thought they cared. They never did even one ounce. My care never mattered. I just needed to shut up.
Great staff and professional customer service. Dr. Rugen really cares and not only listens to you, but understands you. Best doctor ever👍🏽👍🏽👍🏽😁🤓
She always asks good questions and LISTENS.
I've been her patient for over 5 years. Dr. Rugen is VERY thorough but quick & professional, great rapport & empathetic. Also, the adjunct staff is great, especially her nurse, Yvonne. High praises for them all!!!
I have seen this doctor twice. Each time she was incredibly rude and condescending. I would try to ask simple questions, and she would talk over me. When I was able to ask her a question, she was belittling and did not answer my question. She refused to fill a long time prescription of mine, and was rude in explaining that choice of hers to me. She literally made me cry. She is just looking to see patients and get out. She is not a partner in healthcare at all.
Dr. Rugen is the best doctor Ive ever had. She is kind, thorough, patient, and chooses her remedies based on what I want and what is best for me. Her nurse Yvonne is fantastic. They are a true team.
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