William TAD Wilson's Online Review Report Card

Dr Wilson did a fantasic job of getting my husband in and providing execellent care and direction for the issues he was having. Dr Wilson and his staff have been profesional and have provided timely care.

I would like to do a review on the office, the staff, and the female doctor, but Yelp only allows the Doctor. First, I should mention, I did not see Dr. Wilson. I saw a female doctor. It was nearly impossible to get an appointment with these people. They don't return calls. They sent me paperwork to an email address they made up (the email they had on file for me was literally no where near my email that I gave them) Then called me to ask why I had not sent back the paperwork they emailed. I called several times and left messages to tell them I had not gotten the paperwork they said they sent. Next, the very first appointment was fine. The doctor came in and did a thorough exam. I was very clear that I did NOT want any medications especially narcotics. She was very clear that she was not going to give me any medications, especially narcotics. I left happy with our first encounter. They had to get approval from my insurance to do the procedure we agreed on for the next appointment. That also was fine. They called back and scheduled my procedure. When I arrived, they put me in a room and left the door open while they proceeded to have a staff meeting for about 15 minutes about how they can raise their google and yelp ratings. (I have an idea how to improve it, but they didn't ask me...). They moved me to the procedure room which was all fine and good. The procedure was painful, and I expected that. When they were finished, they moved me to a another room and told me the medical assistant would sit with me and show me her amazing at voice impressions. I responded with, "I'm not a child and I don't need to be entertained." I actually liked the medical assistant, though. She didn't do the voice impressions but she was kind and patient. While sitting there in the room with her and my husband, the female doctor that did the procedure came in the recovery room rather abruptly demanding to know why the door was closed and doors should never be closed in that office. I guess patient privacy in recovery is not their specialty. I returned a few days later for my follow-up and was taken to a room by a woman that I can only describe as morbidly obese. She proceeded to take my vitals signs with more attitude than I have ever seen from anyone. She got mad at me because the blood pressure cuff wasn't working correctly. I'm not sure how that was my fault, but maybe she missed a snack or something. The doctor came in and her whole attitude changed. So I don't appreciate her abusive and rude personality before the doctor came in. The doctor (same one I've been seeing) was surprised that the procedure didn't work and said there's no way I can be in as much pain as I am, which is interesting because the first time we met she was wondering how I was able to walk with the amount of arthritis and issues going on in my MRI. But I guess on that day, I shouldn't be in pain. I reminded her of said MRI and she looked at it and realized I was, in fact, truthful about my diagnosis. She didn't seem to remember me at all. She didn't remember the procedure she had done on me a week prior, or the fact that I'm very athletic and in shape (unlike her medical assistant). She asked me if I wanted medication. I reminded her that we both discussed that I didn't want medications or narcotics, so she prescribed me Tramadol. (Which is a medication and mild narcotic...thanks doc!!) I did not fill the medication. She had me come back a couple of weeks later which she then offered to do the same procedure again (the one that was painful and didn't work) to help me with my headaches. I said no, so she offered another procedure, which I agreed to. At no point in any appointment did I have complaints of headaches, yet here we are treating the headaches she swears I'm having. They finally called me back 3 weeks later to book the appointment. I told them no thank you and they said ok. They didn't seem to concerned that they got fired, but judging by these other reviews, they are used to that. Needless to say I won't be back.

The office workers are prejudice and racists. The doctors do not ask the patients questions. The doctors make assumptions and use practices from the 1950s. William needs to retire, he does not stay up to date on health practices. He refuses to help people.

Listen Listen Listen to your patients they are your business when they express dissatisfaction with the service you have provided you don't dismiss them and send them back to the same person who didn't care for patients need there needs to be a protocol in place to handling dissatisfaction of any patient and options given to the patient when it comes patients care NPA Stephanie M

Listen Listen Listen to your patients they are your business when they express dissatisfaction with the service you have provided you don't dismiss them and send them back to the same person patients need to given options when it comes to their care

The office literally never calls back. It takes calling 4 times for someone to finally call back MAYBE. I thought it would be a one, two, or even three time thing, but this is the fourth time I've called and left messages, and even when someone eventually does call back after i complain, it's just a receptionist, and the MA or doctors never get back to me. The point of this place is pain management...yet here I am two weeks past my 5 day wait for the procedure to have worked, I called on day 5, and the pain keeps getting worse and worse. I insist I need something to get me by, and they can't schedule be before 4 weeks because "that's what the doctor requested". I explain I'm in utter pain and I need to figure out what to do in four weeks, because I can't sleep through this pain, finally get told a doctor will call me after no one has answered my messages I've left (did I mention the receptionist NEVER ANSWERS THE PHONE LITERALLY EVER), and I still haven't heard from the doctor. So there's that.

Dr Wilson is a very funny man. He worked with my prior dr, his name was Dr. Maywood. He was the best doctor I've ever had, knew what he was doing, took time to talk things over with you no matter how long it took. He was great at doing procedures and had no problem doing them if he thought they'd benefit you. When he passed away around 6 years ago I lost the best doctor in the world! Seeing as Dr. Wilson had done work in Dr. Maywood's office and I'd seen him may times there I decided to start going to him. He was great as usual, although he'd gotten much slower. He took very good care of me and managed my pain fantastically. Then he had me start seeing one of his nurse practitioner's. I was unfortunate enough to get stuck with Cheyenne. She ALWAYS has a stink attitude, looks at you like your opinion means zilch, acts like your lying about your pain. I'm fighting liver cancer which is very painful, have stage 4 cirrhosis, amongst other issues. Have had cervical spine surgery with bone fusion and a plate screwed into my spine, severe arthritis, shoulder nerve damage, sciatic nerve damage down the front of both legs and hips, and severe neuropathy in both feet, not from high sugar but from nerve damage due to liver cancer. My oncologist called her to tell her I'm always in pain, can't sleep, and need my medications raised in strength to stop my severe pain. Dr. Wilson's Office asked if my liver could handle the pain medications... they were told yes as long as certain ones weren't used. It was decided they would contact my oncologist prior to prescribing any pain medications to ensure they wouldn't harm me (my liver). Cheyenne got her nasty attitude and told me there was nothing wrong with my liver, it worked perfectly, gave no pain, and she was cutting me off all my pain medications and putting me on a medication that would cause me total liver failure. I asked her how could my liver work perfectly with #1 stage 4 cirrhosis, #2 advanced liver cancer. She just stood up and walked out. I've decided I'm going to go to HR about her, file a complaint with the medical board, and speak with Dr. Wilson directly. I've also found another pain management doctor who I'm going to change to. Infact I had my first appointment today! I know quite a lot about him from word of mouth, other patients he has, and family members who either currently go or have gone to him. I believe I'll be happy there. I'm writing this review to warn you about Cheyenne, she's the type who thinks she's better then you because she's a nurse, she has a horrible attitude, lies about your conditions, is very disrespectful, and numerous other negative things. She's very lucky someone hasn't knocked her teeth down her throat. Personally I can't stand her, I've dreamed about her many times at night, dreamed of her smart mouth and disrespect towards clients. If your planning on trying Dr. Wilsons Office demand they don't send you to her. Just a warning, it'll save you tons of aggravation and pain!!! Oh, here's a little tidbit... pertaining to lab work a normal reading for tumor markers is 8.0 or less, I just had labs done 3 days ago, my tumor markers are now reading 3111. Does that sound normal to any of you? That shows I have a very aggressive cancer, and a very large cancer! Please pray for me that it's not spread to other areas out of my liver... Thank you, again, stay away from Cheyenne!!!!

I am so glad to see that most of you out there agree with how terrible this doctor is.He really does need to retire...just too old...memory is shot...i believe hes dangerous! If you're referred to this doctor...get a new referral...for your safety. Deserves a negative rating but i could only go as low as one!

Dr Wilson has alzheimers. He needs to retire. He does not help people. The office does not return calls or emails. I am filing a malpractice lawsuit. I recorded all of my interactions with everyone. Can't wait.

He's a nice older gentleman. Waiting times are better than most places. He's rather slow. However just like every other "healthcare" place there is a break down in communication between front office, PA and the Dr. I am treated as a number and not a person who has a story. Quick to judge and statements rather than questions to understand. Their words do not match their Actions. That is a defintion of a liar, therefore the facility is not trust worthy. Dr Wilson himself is stuck in the Wisconsin cheese from 1950. Too old school and doesn't believe in Marijuana benefits..LOL. NOT helpful.