Richard J. Reed's Online Review Report Card

I have gone to Dr. Reed several years. He has always taken the time and care to make sure I was satisfied with my results. He and the staff explain the procedures and go over the cost. I love getting notifications of upcoming appointments.

Very unprofessional staff!!!! Go in for appt for my son and was asked to wear a mask(fine). Week later go in for appt for my son and got my temp taken and asked to wear a mask. Made a comment that last time temps weren’t checked and was told if I didn’t like it I can wait outside. Said my son is here for an appt and was told he can leave with you. Very very rude …. Just made a comment and was snapped at like we are in grade school! Dear lord what has this world come to! Freedom of speech I guess isn’t allowed in their facility! Well was told doc will make us leave and doc didn’t have an issue and we didn’t have an issue so my son was taken care of and that was that! Couple of days later got a letter stating my son is only accompanied by one parent not both due to a comment that was made. My son will no longer go to this office! If we can’t feel comfortable and welcome then you will not earn my business! Highly recommend Webb City Dental! Definitely friendly service you can count on!!!!

Got multiple fillings here and it has been 3 years but all of my fillings and even the piece they put on my front tooth broke off and fell out now im paying thousands to get crowns on all those fillings.

Been going to Dr.Reeds for years. Staff is always great and helpful.

They treated my children (one with special needs) wonderfully from young childhood through teens- up until everything closed during the pandemic. We then moved out of state or we'd still be going here!

Worst Dentist I have been to. Took my daughter there. She was 4 at the time. He wanted to hold her down and force her mouth open to get pictures or x-rays. While he was doing this he twisted her finger because he got mad. It took everything I had to keep my calm and just to get my money back and walk out of there without causing a huge scene. I do not suggest this dentist for any kids.

Apparently they pick and choose who they accept and are willing to get in right away or not. I asked if they were accepting new patients and the lady the answered the phone this evening said "well it depends is it for yourself your spouse or your child" I said for my 3 year old she said "what type of insurance does he have" I said Medicaid and immediately she said "oh okay well we do accept Medicaid but aren't accepting new patients until April. I asked why she couldnt have just said that at the beggining of the call when i had asked if they were accepting new patients and she hung up on me. Professional. And obviously picky.

He fixed my smile! I was so embarrassed about a daged front tooth and so nervous to get it fixed. He did a great job and really helped ease my fear. Very happy with my teeth!

Dr. Reed sees my whole family, children included. We are treated with respect and I feel totally at ease in the office. The office and staff are clean and efficient. I trust Dr. Reed’s opinions and advice.

Great with my kids even my super nervous daughter.