Ignite Medical Resort Carondelet's Online Review Report Card

I am a resident here and the nurse aid who was verbally abusive and a bully towards me and made fun of me has the right to more training while I apparently do not have the right to feel safe. I made 2 additional specific complaints to Devin today and he told me I should find another facility and leave this one.

These people almost let my dad die, heis blood sugar dropped due to no feeding or too much insulin i was told

Above average facility. Staff are pleasant and helpful.

Very nice 👌

They were really good with my brother..

I would rate with less than one star if possible. Call lights are not answered in a timely manner -- if at all. Doctor orders are completely ignored. My mother is not always gotten out of bed, especially on weekends. On those days, she receives no assistance with oral hygiene. When aides do get her up, she is left in wheelchair for 10-12 hours with no toileting. She asks to use the bedpan and is told to just use the brief but is not changed.

My brother was a patient there and it was a negative experience. The therapist was good, however, as well as some of the nursing staff. The problem was with the the night shift nurse who was supposed to care for him. On one night she refused to give him medication or check his blood sugar. He was frightened of her, as she was abusive and uncaring and even threatened him physically. I would hope that this facility would take some sort of action to stop this woman from harming any other patients, but this does not seem to be the case.

I’d give them 0 stars if I could. Ran terribly. Employees are bad. They have 1 cna trying to take care of 26 patients. The management should be ashamed. I do not recommend!!

This place is below one star. Twenty five patients to one nurse. The staff is not alert or professional. Temp employees do a better job than regular employees. Our first day no greetings or orientation. My mother was left alone and furious. My mother caught a infection and was given oxygen claiming she had COPD. So I took her out. Therapy department is good. Regular staff including administration is horrible.

As I prepare to leave Ignite Carondelet for the second time, I have to drop a few words of appreciation. Rehab has brought me a long way. They have me up on my feet and well on my way to a speedy recovery. Thanks to Eric and Rebecca, who have compassion for their patients. They not only helped me with my rehab but also helped me out of an embarrassing situation. Let's not forget Dr. Stephens and Nurse Rhonda, who have worked their magic on my wounds. They are a fantastic team. Let us not forget Devin and Adam, who tries desperately to solve your problem and see to the patient care needs. Let us not forget Bo, who hard to provide nutritional food.

I have worked at this location since Nov. 1, 2020. I love coming here everyday and I am extremely proud of it. Leadership is very involved with all residents and employees from top to bottom. I would send my loved ones here if they needed rehab.

Not a good place for no one!!!!!

The administrator here is awesome, working with him is a breeze! Staff are always pleasant, helpful and efficient. They take really good care of patients here and makes sure that the facility is always sanitary and safe. Highly recommend Ignite Medical Resort Carondelet.

Ignite Medical Resort Carondelet has got the best skilled nurses and rehabilitation facility. the The staff has continued to be very helpful and courteous to my uncle and family. They are very knowledgeable and caring. I would definitely recommend this facility to everyone I care about.

Ignite Medical Resort Carondelet is the best. At first greet, the front desk staff is always cheerful, hospitable and open to hear anything. I really like the home - front feeling that a patient receives. The staff who specialize from administration, skilled nursing, senior health-care, out-patient sourcing, to the overall cooking team, all indeed have great chemistry. Always clean and friendly staff and superb meals make it complete.

My experience at Ignite Medical Resort Carondelet was a good one. The staff was very helpful and attentive. The staff is also very caring. The physical therapy department is awesome. They have a good team of people. The management is also very good. Overall, I was satisfied with this facility.

One of the most well mannered staff and with kindness in all that they do for their patients. In other facilities I've been to, you can clearly see and smell the difference. I would highly recommend Ignite Medical Resort Carondelet.

My Sister in law was a 2week client there

I was here about 6 weeks rehabilitating my leg and arm. The rehab team was wonderful. Tiffany and Carly were the best. Devin was great too keeping me informed and keeping me comfortable. I would recommend this place to anyone.

While there was dozens of good employees there were just as many bad ones. The nursing staff was completely unprofessional and were not attentive to my needs in a timely manner.Much of my stay I spent chasing down Nurses to get my meds. It was overall clean and the upper management genuinely help me but the nursing staff was just so bad that I can’t give them more than a two star. I don’t know if the negligent behavior towards me was based on my age and my race so I can’t say come or choose another place, but I would definitely Look elsewhere. That being said this is my first experience in a skilled nursing facility.