Ignite Medical Resort KC Northland's Online Review Report Card

Dear Ignite Team members and butterfly girls you know who you are.thank you from the bottom of my heart for all your warmth and kindness during my stay at your facility. You all went ABOVE and beyond in your actions and reactions to my needs and desires. May God bless each and every one of you, and I hope I keep in contact with some of you!Much love to you all and joyous holidays to you and yours,

I was released today from Ignite in the Northland and have nothing but good things to say about my stay. I entered rehab with a rebuilt elbow and a fractured hip.While there, the kitchen staff was wonderful in helping me put on 5 pounds. Amber in occupational therapy worked hard to be certain I could do such things as showering, dressing, and such. She faithfully came and helped me become independent in these activities. Alyssa in PT helped with learning how to safely navigate moving around safely. Sam was great at welcoming me, Debbie RN took good care of me at night. Trevor RN was also awesome. I wish I could think of everyone else. If you want to get better this is the place.

All people are great, always in great moods. Makes for a better stay. Nursing, CNA's, housekeeping, Kelsey with all the activities to do everyday. The front desk girls who great you with smiles and Sam on the ball. All the therapy people, Keeley, Kaley, all the K's, lol. Everyone is tremendous 👏👍😀. A great place for help from everyone. Merry Christmas 🎅 🎄 ❤ to all.Jeff Morris.

Ignite on Barry Road worked miracles on my mother after she suffered a stroke. We are forever greatful for each and every member of the staff.My mother also suffers from dementia which makes rehabilitation a difficult task as she lacks the cognitive skills it takes to form new habits. The staff was extra sensitive and went the extra mile to build her strength and rehabilitate her. Elissa worked so week with mom and made a huge impact on my mother.The nursing staff was amazing... especially Katherine. , her and my mother formed a special bond... our family is eternally greatful for her living kindness.Someone else to care for your loved one, there are always expectations that cannot be met.A few incidencesWe did have the required attentionWe're taking care of by Sam with great expertise.For everything you have doneSincerely,The family of Beverly Connally

The employees who work the guest sign in desk ALWAYS have a big smile and positive greeting, but the main reason for my high rating is CNA Bianca Parks. She takes such good care of people, and always with such good humor. It is so hard for my mom to say goodnight each evening and leave her husband, unless Bianca is there. She seems to understand and reassures my mom and helps her husband feel so safe and cared for, Ignite is very lucky to have such a caring employee working for them, and my family is very grateful for her.

The love of my life was a Guest at this facility and I would like to recognize Bri and Nacole. They were always so helpful, caring and kind to my husband. Cathy and Marquece also got to know him and were able to joke with him. We had beautiful experience here.Thank you all!

This is a great place for anyone that’s looking for excellent nursing staff.They are marvelous and very helpful staff who care about their patients.

I have been to Ignite several times! They are amazing at everything they do. All their staff are friendly and super helpful. Good food with many options! Excellent rehab techs who know what they are doing.Thank you all for making my stay nothing short of perfect.Roger

My Mom was just there about 11 days. She needed rehab from a mild stroke. The staff was very warm, caring, and knowledgeable. It’s always scary to choose a place to entrust your family. I’m thankful for Ignite in helping Mom get back to her assisted living/memory care place!

This is my second stay at this facility. The staff is unbelievably friendly and helpful.

My experience staying here at Ignite has been such a delight! I have been enjoying my time here recovering from my surgery I recently had. The staff has been so generous and kind. When I arrived I was anxious, but they made me feel welcomed and comfortable, and always made sure I had everything I needed! I would definitely recommend Ignite to my family and friends!

Food is equally as amazing as the staff

Ignite helped my grandma get back on her feet after breaking her hip! The staff there is so kind and caring! I couldn’t have asked for a better team to assist my grandma in coming back home happy, stable and walking 100% again! Thank you Kisha and Kaylee for always making sure my grandma was ok! Thank you Sam for always making sure she was happy at all times! Thanks to everyone in therapy for getting her on her toes! Thank you to the lovely ladies that were at the front desk! You will not regret coming the Ignite off Barry Road!

I have been a guest at Ignite once before and now again, let me tell you this place is wonderful! Therapy is wonderful kristi Payne is amazing she has been a true blessing so has McKenna. Thank you Kelsey in activities for always including me in your activities and always bringing us oldies together for a good time! I just adore you. And Sam where do I start he is a doll! Thanks to all nursing and the front desk for being so kind to me. I would recommend anyone and everyone to come to this lovely place.

You are better off finding the most disgusting cockroach-ridden motel in all of Kansas City than to have anything to do with this horrible institution! My 88-year-old father was sent here by a physician of St. Lukes Northland who probably gets a kickback from this homeless camp in disguise. He was sent there for rehab, but contracted pneumonia within the first 12 hours of being admitted, so the 2 days stay promised by his doctor, it turned into 10-day imprisonment in hell. He was roomed across the hall from a constantly screaming/moaning elderly woman, and only after three days of complaining was he moved to a quieter part of the facility. Because of covid, there were no visitors, so he was forced to eat their deplorable horrible food, Purina dog chow would have been more nutritious! In not keeping time with doctors' orders of both rehab and medicine, my father was never assisted in bathing, or aided in any physical activity, and only after roaming the halls could he ever conjure up any contact with the staff at all. After 7 days I arrived to finally have my father discharged to come home, the director insisted he stay the weekend, and wanted to negotiate a cash price as if his Medicaid/medicare would not pay for the further stay, without advising his primary care doctor!  Negotiating A CASH PRICE FOR MEDICAL CARE! This is neither a medical facility nor is it a hotel, it is a conglomeration of shysters ripping off both the government and the locals any way they can, under the disguise of a medical facility, promoted by St. Lukes hospital inc.This institution needs to be shuttered as soon as possible to save people from burying their loved ones prematurely from this disaster of a crime waiting to happen.

A huge shout out to all the staff who took excellent care of my mom! I would recommend this awesome place for any rehab that your love ones need. They care about each and everyone that needs rehab. Highly recommend! Thank you to all of the staff members who cared for my mom. You’re all appreciated and much respect!

I came to Ignite not knowing what to expect and of course being so fragile and sick I didn’t quite think I was going to make it. However, the time I spent here has been life changing for me. I saw myself doing things I never thought I could ever do. And for a veteran that is the scariest part of life where you feel helpless and not in control. Now that I feel more like myself, I cannot be more thankful to the team of angels who have taken me in and helped me get my life back. The therapists here are destined to be where they are. They made me realize that with hard I can achieve anything! My life has changed ever since I entered this beautiful facility. Nursing staff are wonderful along with the kitchen staff who come in with the brightest smile! Thank you all for making me a believer in places like this!My wife at home will be thrilled to know that I am eating vegetables here that I refused to eat my whole life, they were just that good! Send your loved ones here you wont regret it.

Very helpful in so many ways! My mom is on her way back for a second time at this moment. Staff is so friendly and really cares and takes the time to listen!

I was at Ignite for about a week, it is such a nice place full of people who care about you! Thank you all for taking care of me I appreciate it.Jo

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