St. Joseph Medical Center's Online Review Report Card

Don’t go here!! Incompetence on every level right up to the ER physician. While waiting for my son to be “treated” if you can call it that, I witnessed many things that were unprofessional and weird—like telling a family member that they gave her loved one “blood sugar” and she was doing better. Blood sugar?!!? Did you mean glucose?? Ha ha. On top of everything else was rude treatment. If you want quality ER care go elsewhere, if you want a CIRCUS of poorly trained individuals go to St Joe 😂

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I was just there today with my son. He is 6 was vomiting consistently and crying about severe stomach pain and has an autoimmune disorder. I waited for three hours without getting seen while I saw other families come in after me and get taken in before me. When I approached the triage nurse with his bags of vomit asking when we would get in she said she had no bed for him. An formal grievance will be filed with the hospital and to the state. I work for a hospital I know the system and the grievance procedures well on all levels. What I experienced today was UNACCEPTABLE!

Slowest hospital ever they sent my prescription to 5 different wrong pharmacy’s. Strongly don’t recommend coming here

Administrative person, Shelly bragged about not being vaccinated in a tiny room with me. In a hospital she is spreading covid and misinformation. She is the reason we are still dying. Go here if you want covid. Zero Stars

Teresa Ficken, RNP is absolutely amazing. After not wearing my wedding rings for 2 years I put them back on last night. This morning I woke up with my entire finger swollen and throbbing. Teresa worked very hard using a wrapping technique to reduce swelling and then slowly twisting the rings off. I doubted it would work because my finger was severly swollen but she was persistent and didn't want to ruin my rings by cutting them off. It took her about 5 min per ring but she did it. She was so caring and understanding. Excellent bedside manner. I arrived in the ER at 10:38am and departed at around 11:45am. Everything went smoothly. Great job Teresa and St Joe.

Went into the ER last night with severe back pain from a UTI. The lady who checked me in was so friendly and warm, genuinely just radiated good vibes. My nurse tonight was so sweet and attentive and thanked me a few times for being patient while they dealt with ACTUAL emergencies. The doctor was thorough, quick and to the point while still being friendly and just altogether lovely. The medicine he gave me took me from a 7 in pain to almost nothing, after 3 days of agony. Not a single person I encountered had an attitude or showed signs of wanting to be anywhere else but there. (Which honestly, I wouldn't blame them if they did. They had a long night and it was getting late by the time I got there.) I hope they know how much their friendliness and hospitality helped me, and I'm sure others, have a better experience. I should also note that when I mentioned I was going to try to sleep they turned my lights off, made sure my call button was accessible and then didn't bother me until they absolutely had to, which I appreciated more than they will ever know. Like I said, it was late. I'm not sure what my nurses name was but she was a sweet older lady with such a calming voice and I just loved her to bits. The staff is excellent and the care is quality. Waaaaaaaay better than belton er, which is closer to me. The ER night shift honestly deserve high praise and a raise, a bonus, something. I hope they see this and know it's about them! Thank you so much for making a bad situation better.

had quadruple heart bypass in April. couldn't ask for better care.dr. Connolly and his team are the best. the cardiac intensive care was a bad experience made better by the caring and efficient nurses and staff. treatment afterward on the floor couldn't be better. thank you to all for what you did. the crew at cardiac rehab is the best. got me back to better than I was. Robert frey.

Was a terrible experience. Showed up with dealing with quinsy, explained to them symptoms, and what I had done for it (popped abscess, cleaned tonsil stones out of it) . Some ignorant nurse comes in to look and says she doesn’t see an abscess or tonsil stones even though I informed her I cleaned it. After blood work, and ct scan she shows up with strep test. I told her unless it’s free I don’t want it. So they bullied me into taking it, and when it came back negative she didn’t have the backbone to come tell me I was right. They do not listen to the patient and are to ignorant to follow logic. She FELT, it could be something else even though logic didn’t point to something else. I seriously believe these nurses picked their degrees up from a McDonald’s happy meal, because I could do their job better with a library card and simple common sense.

DO NOT USE THIS HOSPITAL!!!!! They will misread your insurance and then full bill you!!! I offered to settle for a reasonable amount. Which is still more than fair since i have insurance. They said they would rather sell it to collections then settle with me. This hospital is 100% capital driven and does not care for their patients.