Henry Antolak's Online Review Report Card

I wish that there was a way to split a review into different sections. In terms of the service and professionalism of the providers I have been very impressed. They have done very well to work with my wife and children with their dental needs. This is a big accomplishment and says alot about their care as previous dental experiences at other facilities have cause both physical trauma and psychological trauma in the past. For this part of the facility I would give it 5 stars.However, I had to call the office to discuss an insurance question. My spouse had informed me of what the staff told her in terms of how our dual insurance would be billed. Because the information relayed to me was inaccurate I called the office to verify all things were on track.I wound up speaking with a woman who told me she files the insurance and as I was talking with her about my questions regarding their billing process she was rude, smart mouthed and highly condescending. I can honestly tell you the if she worked for my office and spoke to a client in the fashion she spoke to me....she would have been fired on the spot and escorted from the building. I hope the rest of their support staff are not as rude as this individual. I hope she is amazing at her job because her people skills leave alot to be desired.

Great service , I want to thank Rachel for a job well done thank you very much Merry Christmas Happy New year

I wish that there was a way to split a review into different sections. In terms of the service and professionalism of the providers I have been very impressed. They have done very well to work with my wife and children with their dental needs. This is a big accomplishment and says alot about their care as previous dental experiences at other facilities have cause both physical trauma and psychological trauma in the past. For this part of the facility I would give it 5 stars.However, I had to call the office to discuss an insurance question. My spouse had informed me of what the staff told her in terms of how our dual insurance would be billed. Because the information relayed to me was inaccurate I called the office to verify all things were on track.I wound up speaking with a woman who told me she files the insurance and as I was talking with her about my questions regarding their billing process she was rude, smart mouthed and highly condescending. I can honestly tell you the if she worked for my office and spoke to a client in the fashion she spoke to me....she would have been fired on the spot and escorted from the building. I hope the rest of their support staff are not as rude as this individual. I hope she is amazing at her job because her people skills leave alot to be desired.

Forum Dental is excellent. Dr. Swain is Professional, easy to talk with, explains details well to you. All of his staff is excellent to work with.Very pleased. Thank you.

This office is the best! Being a cleft lip and pallet patient I have been to my share of dentists ( from California to Missouri) and this is one of the most comfortable I’ve seen. The staff is very friendly and make you feel like they really care.

Our family has been going to Forum Dental for many years and we've never been disappointed! Dr. Cassidy always makes us feel comfortable, and Lacy is an amazing hygienist. My kids don't understand when they hear rumors that it's scary to go to the dentist.The front desk staff is always helpful and efficient. Several times my college age daughter has come home for break and hasn't gotten an appointment in advance. The staff has promised to call if they get a cancellation, and they always do!I can highly recommend Forum Dental! (and their massaging chairs are great too!)

Always meet and exceeds my care. Lacey is awesome. Love the cleanliness of the facility. Also the fact that they provide immediate care for emergencies. Thanks

Always a pleasant experience. Great people, too.

Started going here last year, and the staff is always very helpful and informative. I would highly recommend Forum Dental to anyone needing a dentist in Rolla or the surrounding area.

The whole staff is a pleasure to deal with and the dentist's are excellent.