Jacques Herzog's Online Review Report Card

Extremely professional and helpful. Office staff is very friendly and accommodating! Dr. Herzog is a great doctor and I have had several surgeries with him including a brain hernia which he found! He deserves 10 stars!

Dr. Herzog was the 4th ENT I saw for my herniated brain. None of the other doctors knew what was wrong with me, but Dr. Herzog knew the first time he saw me. He did an excellent job of taking care of my problem with his expertise in surgery and with each visit. He is very matter of fact and knows what he's doing. After almost a year of not knowing what was wrong with me, he took care of me. I appreciate everything Dr. Herzog and his staff did for me before, during and after my surgery. I felt I was in excellent hands and never worried. I highly recommend.

In 2018 i had a glomus tumor in my inner ear that caused me to hear a heart beating sound. I was reluctant to have surgery but was told that it could start pressing up against nerves etc. Long story short, this Doctor did the surgery to remove the glomus tumor and my life hasnt been the same since. i ended up with severe insomnia anxiety and depression after the surgery. i have constant ringing in both my ears now and have been on antidepressant meds since the surgery. he had to go through the skull behind my ear to get the tumor. i had no clue that this would be the outcome, i really thinking about further action into this matter.

I saw Dr. Herzog as a new patient. I waited over an hour and was his first patient of the day. As a new patient I expected he would spend some time looking at my previous imaging and discussing with me my concerns. Boy was I wrong. My 40 minute appointment (which he charged $350) for was no more than 7 minutes. I received no advice besides what I was already told by other MDs. I will not be back and will let others know how wrong I was treated.

I have frequent ear infections & tubes would help temporarily, but my regular ENT thought I should see a specialist. Enter Dr. Herzog who came up with no other solution than tubes. I’ve been going to him several years now & recently lost a tube. I can hear fine RIGHT NOW, but inevitably I’ll get fluid in the ear & my hearing will be significantly muffled - I won’t be able to get in to him for weeks. I luckily got in quickly & his Fellow came in, pronounced my ear drum to completely healed and me to go on with my life because, “Doctors are too quick to put tubes in!” After I expressed my concern, he reluctantly went to Dr. Herzog who stomped in the room without acknowledging me & them roughly poked around in my ear. He then asked me how long I’d had tubes, like he’d never seen me. I noted that I’ve been coming to him for YEARS and he asked me how many tubes he’d put in! Really? You’re the one the records, you tell me! So I left with the promise he’ll get me in quickly!

I’ve seen Dr Herzog for 15 years. I have a severe case of bi lateral Ménière’s disease. He’s a great surgeon and has been fantastic with my treatment. Great office staff

Poor interaction -- came across as impatient and arrogant. Quite brusque with me when I asked a question to clarify something he said.

Scary but completely comforting. They care so much.

Dr. Herzog did surgery to correct a spinal fluid leak from having tube installed in ear by another doctor. He corrected the issue and was quite professional. Surgery was successful. I have recommended him to others.

A most wonderful doctor and a wonderful person, performed a miraculous surgery for my cholesteatoma 10 years ago. (If you are wondering, back then there was always a long wait, but very worth it to see this doctor).