Siroth Charnond's Online Review Report Card

Dr. Charnond listens and has a great bedside manner. Staff is very friendly.

Very friendly office staff thorough doctor.

Dr. Charnond is very thorough and willing to listen to all concerns. Appointments are on time which is a plus

Charnond has the personality and sense of humor of a St. Louis sewer rat.

Dr. Charnond has been an excellent doctor. The staff has been very friendly.

I had an appointment for skin tag removal. Stephanie Graham APRN did a great job removing the many skin tags I had. Ms. Graham advised that if all of the tags didnt fall off just come back in and she would take care of them. All of the tags fell off except for a few of them just as she predicted. I called to schedule an appointment to remove the remaining tags. A few days later I received a message from someone not Ms. Graham to make an appointment with a Dermatologist. I called again to explain that the treatment was very effective and that only a few of the 2530 tags remained. Also that Ms. Graham had advised me to come back in if any remained. I was given an appointment. A few days later the same aforementioned person left another message that I needed to see a Dermatologist. I am very disappointed in the way this minor situation was handled. I should not have to go see a Dermatologist and pay for another office visittreatment when Ive already paid for an office visittreatment.

Office staff asked us to come in ten minutes prior to 800 AM knocked on the outside door of the building repeatedly without anyone answering although we could see people sitting at desk looking at us trying to get in. Several Innovare Health staff arrived after 800 AM walked passed parked at the walkway entrance at he front door of the building didnt inquire if we were having trouble entering and when several were asked merely dismissed us without offering any assistance. At approximately 825 AM the fifth person to pass us said Oh I will let you in from the inside that door should have been open at 800 AM walked inside the side door then opened one of the double doors from the inside manually and came outside then opened the opposite double door with her key. This is ironic because several people inside the office and several that entered through the side door earlier said they didnt know how to open the door or were not responsible for opening the door. In addition the office was called at approximately 815 AM after the time it indicates on the greeting that are to be opened and the office is closed greeting was on although we could clearly see office staff working at desk inches from the front door entrance and saw several people entering through the side door of the building after 800 AM.