Top Sentiments Expressed in
Top Sentiments Expressed in
Took my daughter here and was unfortunately late. She was told she couldn't reschedule an appt at the window and the person shut the window down her face. It takes forever to get through on the phone to make appointments in the first place. If it weren't imperative I'd take her elsewhere.
This place is small but clean and all the employees are friendly. Did I mention they are quick in and out. Who don't like that. Keep up the good work guys and girl's. Tank you for all you do.
This location wait times are ridiculous.
Wasted my time.
The staff at this location was very rude to me my first time there and I never went back to that location. I started going to the location downtown and I love it
This place has outstanding service and exceptional care that I have witnessed. The staff and physicians are so well trained, have vivid knowledge about patient care and their health that any community clinic you can expect from. During my visit the Nurse practitioner Ms. Shotwell has given me a thorough grasp of my health issues and explained the consequences of neglecting those, set a follow-up, and to my utmost surprise sent me a letter with explanation of my vital science and blood work, with kind advice of all the necessary activities. I am overwhelmed with such a quality of health professionalism.
Unprofessional and ghetto.
First time here. An everyone was nice. Made you feel comfortable.
A very good mix of professionalism,, courtesy and medical earnest.
Came here for Covid test on a Wednesday (available 8a-11a). Drive thru is set up outside, wait time was very short (under 5 minutes). Testing was free. The woman who swabbed us was super nice even though she could have just been businesslike. Results in 3-5 days. Very easy and positive experience if you need to get tested.
They only test on Wednesdays, please be aware of this!! I was rushing around to find a Covid test. The way their hours appear, it suggests you could drive up for a Covid test whenever, but only on WEDNESDAYS.
I sought to have testing earlier in the year when they opened for drive thru testing. I worked next door at the theater and I live one mile away, yet I was told they were not serving my zipcode and gave me an address on 3900 Broadway downtown on the Southside, maybe. An associate of mine live close to st. Luke's hospital said he was driving by and saw their tent up and a sign for testing. He stopped and was tested on the spot. Why didn't they tell him he had to go some place in west county. I had an appointment before then, instead of a doctor, I was told I would be seeing a nurse practitioner, who called and cancelled my appointment. I wasn't even offered an opportunity to reschedule.I Thank God I only had symptoms of covid which necessitated going to the hospital, otherwise I'd be dead now.I WOULD NOT RECOMMEND THIS PLACE!!I WOULD NOT RECOMMEND THIS.PLACE!!I WOULD NOT RECOMMEND THIS PLACE!!!!!Also I called this morning, Wednesday, November 23, 2020, to see if I could be tested and the girl said they were not testing at that location any more. When a neighbor and I drove by, the tent was still up.
It's a rip-off! They say something is free, don't trust them. They'll charge you later
I love this place everyone is nice and helpful but horrible at answering the phone.
Just be careful with them. Be on guard if they suggest to run a test of any kind. Really make sure you ask a lot of questions and find out how much things might cost you. The people were nice, but the visit took a long time.
Wish I could have given them a 0 in stars. First off I had an appointment for 2:30 get there 11 minutes late and the doctor wouldn't see me. Not to mention this was my first time at this location.. Not aware of them not being affiliated with Grace Hill at all went to wrong place. And when making my appointment they never mentioned no matter if you drive a country mile are not if your 10 minutes late you will not be seen. The people they put in charge now days. And wonder why they business's don't last. Affinia will be getting bought out next. As long as you continue to have people like that working for you.
Warnning Don't go this place. Wish I could have given them a 0 in stars. First off I had an appointment for 11:30 Am get there 10 minutes late and the doctor wouldn't see me. Not to mention this was my first time at this location.
Well, I saw the all inclusive flag outside and got excited because I'm all about open minded business but the wait was almost 44 minutes. I was there 15 minutes early as your supposed to be and no one saw me. I left 35 minutes after my scheduled appointment. And the room was filling up and we all heard chatter and laughter in the back.
A fantastic experience! Better than languishing is the hospital waiting to be seen. My brother was seen in a very timely fashion, and the medical examination could not have been better. We were very impressed with the quality of the care that we received. I don't believe that any of the big hospitals could have done better.