Affinia Healthcare at 1430 Olive Street's Online Review Report Card

Volunteers out in the Freezing Friday weather distributing food and stuff in the back of the Afffinia building on Biddle

Been trying to call for few hours now and cant when get a ring

Doctor Lutty was rude and did not offer me any sound medical advice. She is providing incompetent medical care to the homeless. She wouldn't even look me in the eye and sit and talk to me about my condition or ways she could help alleviate my symptoms. Instead she just stared at the computer asking standardized questions. No sense of concern for my well being whatsoever. I was a cog in the wheel that she judges as inferior. It was just the way she dismissed me and didn't even look at me like I was a machine. I am absolutely disgusted.

Yesterday I waited for an hour and a half before I left never seeing the doctor. I had a 3:15 appointment that was scheduled weeks ago. And they called to confirm that I was coming the day before. The staff never said anything to me about the doctor being late. Nor did they try to reschedule me because it was so late in the day. They had plenty of time to talk to each other and the security guard named Anthony but no time to talk to the patients.

Supposed to have a tooth pulled today and no one will answer the phone. I call and it automatically hangs up. 13 consecutive calls later, I'm here🙄

People are super friendly 8/10 will enjoy. You just have high anxiety because all the people 😂

Dr Anton need to be out of our community... I will never bring my kids there again.. she is a horrible doctor... went in yesterday and she came in the room trying to give my baby an covid shot 3yrs old .. cause she had

A diverse group of talented people working there giving the best quality service they can to ensure everyone has access to Healthcare.

This health care facility has everything in one spot. Everything from eye care to pediatric and dental. As big as this place is and all the people that work here it's hard to believe how clean the place is and they even have Pest control. The staff is friendly , quick , and respectful and of course this place is 💯 set up for covid testing or anything else you want or need. Highly recommend this facility.

They only do testing on the back lot between the hours of 8am and 1pmWhy not add it to the website Idk

I've been going to this Clinic every since it was Courtney Clinic I just want to say I love when doctors do they homework on patience O'Neill Callahan(obgyn) is the best doctor ever she got my blood pressure and my blood sugar down to where it needed to be she did her homework as soon as she became my doctor the same day if she see anything going on with your tests she will take care of it now on the other hand dealing with Dr. McCann(M.D.) he is a horrible doctor Street pharmacist pass out medicine just to get a paycheck he does not do his homework on patience very horrible doctor if anyone go see him you will be taking 10 medications for no reason he's a MD doctor needs to get his license taken Ms. O'Neill(Obgyn) had to fix everything in 3 months he was my doctor 5 + years and cannot do the things she did in 3 months I wish O'Neill was a MD doctor because she's like three doctors in one

I have registered an appointment to get tested for covid for 11am to 2pm and I showed up roughly on time around 12:30ish. However after waiting 30 mins I was told to leave because they no longer accepted any more patients. I've asked them that the testing didnt end til 2pm and they said that they've open up early and they planned on closing early. I get that if they could test early they should, but it was a huge let down to be told I wasnt gonna get tested even though I showed up within the time frame to get tested.

Very unprofessional receptionist in the child development center office she is very rude and loud she's a lazy black woman who is such a bad representative for affenia healthcare at 1717 biddle just pathetic very disrespectful and ghetto.

I have never had a problem since I have been going to Affinia Healthcare. Center. I really like it there.

They work. Really good the doctor

Very nice staff and very clean

The staff was very rude and aren't clear about what you're supposed to do. The pharmacy however was very quick and cheap

I wouldn't recommend going there in the evening hours if you need to do a walk in appointment or at all even if you have a late appointment after 3pm. On April 6, 2018, I went straight there after getting off work at 3:00pm for a walk in only to be greeted by the light skinned receptionist with a bob hairstyle like I was an inconvenience or something. Since it was only going on 4:00pm, I could obviously tell she was ready to go home by the way she was talking to me. You do not necessarily have to be belligerent and yell at people to make the environment an unwelcoming place for them which she was not. To me, it just seemed like she was impatient and was ready to go home and want nothing to do with another face trying to walk in there for an appointment. She asked what doctor was I seeing after asking if I had an appointment. I said I was trying for a walk-in. Next she wanted to know what appointment was I seeing them for like dental, vision, or what. I said Annual checkup in Women's health. It felt like an unwelcoming environment for me. She explained to me the policy on walk-ins. I did not be demanding or get obnoxiously argumentative with the receptionist and demand to see her "supervisor" as I know that is not going to change their policies. People was probably acting stupid like that to her all day and I probably was unfortunate enough to catch her at her worst mood by the end of her work shift. I got apologetic in case she did feel like I am deterring her from getting off work and going home. She said that was fine even though I believed she was ready to go home and not want to be bothered with another client trying to walk in there. I understand that the walk-in appointment policy is a first come first serve basis and that they normally do not have any more walk-ins after 3pm but don't make the environment unwelcoming for clients upon entering the facility especially if they are not doing anything to you. It is not like I purposely waited until it is too late to go there just to spite the staff. I get off work at 3pm so I can't go down there in the early morning hours when there is a few walk-in slots available. I mean, an inconvenience is how the receptionist made me feel a little bit. I have noticed there are a lot of complaints on this site about the way the staff carries themselves when talking to people. Maybe a chunk of them just might be introverts and are drained by the time the evening hours come from dealing with incoming patients day in and day out for 8 hours straight in a work shift 5 days a week. And as the time draws closer for the facility to close, tired, they have desire to just be home and have some solitary time to themselves reading a good book, soaking in a bubble bath, sleeping, or if they are parents and grandparents, spend time with the kids and doing things outside of work. Perhaps they just may not be a people person like that and by the time the evening hours strikes close to closing and getting off work, they have less patience with clients still trying to come for an appointment in late afternoon to evening hours.

Very unprofessional staff

Avoid. We followed our primary care doctor when he relocated to this location. The staff never gives him any messages. I've waited a MONTH to get any results from simple labwork, and when I call, IF anyone answers, I get a myriad of responses from "You have to come in and pay for that", "Your doctor will call you", "What do you need it for?", "It looks like the doctor hasn't seen it yet or done a write-up (despite it being done 34 days ago); We will get back in touch with you within 24-48 hours" (and here I am, on hold as I am writing this review, calling again to try to get this done). Simple administrative tasks are apparently impossible to accomplish, staff are grossly incompetent, dangerously unhygienic-- ie, didn't wear gloves and had filthy fingernails during a blood draw. There are good providers that work here, but you'd never know it, because they're surrounded by idiots that don't care about you or their jobs.The location itself is filthy, in a rough area of the city, feels like people are bored and go there just to hang out, and not somewhere that you'd want to go unless you absolutely had to, in some kind of post-apocalyptic situation.Been on hold for 18 minutes now and I'm hanging up. You guys are the actual worst.