Affinia Healthcare's Online Review Report Card

Went there greeted at the door saw the doctor got finished .made my next appointment and left

Had an bad experience here and complained. Michelle got back to me very quickly to handle the matter. Very appreciated.Update : I have came in the clinic two times and I’m happy I stuck around. Everyone here is super nice. The environment they give is so comfortable and inviting. I really enjoyed my experience. The team you have here couldn’t be any better. The insurance woman was great, The woman with WIC goes above and beyond, The woman who did my blood she was amazing and so nice. The front desk people so friendly and welcoming. Every nurse I encountered (which was 3 or 4 of them) was just superb. The doctor was great. Everyone here gives such a great environment, I really like the team here.

The receptionist desk never respond the call. Poor customer service.

The women at the Covid testing station are amazing, they quickly and efficiently got through each person until it was my turn. They were multitasking between drive ups and walk ups. Kudos Ladies you're rockstars!I got there at 750 it took until 915'ish to get through the line, but they were very nice and quick once it was my turn.

Very long waiting time

Don't waste your time or health at this clinic. Just when you get used to a Doc, they quit. Trying to get a hold of your Doc is a joke. They won't return your calls or refill your prescription for over a week in my case. Guess my high blood pressure meds are no concern to them.

Very friendly courteous, and professional staff! I had an appointment for a service that is not covered by insurance and after making calls to several facilities, Affinia ended up being the most reasonable priced. Also, they were able to get me in within a few days, while other places, I had to wait for a month or so! My appointment was with Dr. Prater and he gets my unsolicited recommendation!

Wife goes there nice staff thank

The service is great!

Super slow. 2:00 PM for routine check up took way too long!

Affinia Healthcare is great! It took me being out of work and needing healthcare for me to find the best doctor that I’ve ever had and I found him here. You generally have to wait quite a while but it’s worth it for the service that you get.

I've been in the family medicine office three times in the last four months. The Nurse Practitioner they assigned me has messed up my file every visit, only sending some of my scripts to the pharmacy. One prescription, which I'm supposed to take daily, was completely left off my file, despite reassurances that she'd send out the prescription. That time, she only sent out one of my SEVEN prescriptions. Completely incompetent care. I would not recommend coming here if you want competent Healthcare providers.

i guess this is the broadway location, i have periodontal disease, and require skin grafting dental work and surgery, but cant get in to see a dentist until November, long wait decomposing seriously! but theres still an appointment, thankfully!

About as useful as a soup sandwich

Horrible, horrible, horrible. My appt was at 2:15pm. It's 3:06pm still waiting to see a doctor. The doctors and staff are pathetic! Don't come here. Poor service. That's what you get when you're poor though😴😪😢

Difficult to reach doctors and get follow up care. A poor man's clinic but not much else.

Wouldn't recommend this clinic. Appointment was over a hour ago,still sitting here waiting to see the doctor.Had to leave work early to make it to appointment... Should've stayed at work.I'll be getting a new doctor. A doctor that gives a damn about patients..