Susan E Mackinnon's Online Review Report Card

I have waited 11/2 months to hear from this office about doing surgery on my hand. I called them today to find out they don't take my insurance and they don't do leins for car accidents. Had I not called them I would still be waiting to hear from them.

Dr. Mackinnon is the best. She performed carpal tunnel surgery on both hands and I have Nothing but praise for her. I was told by other surgeons I would never use my hands again nor would I be able to write. My 42 yr old EMG Said I had the hands of a 75-year-old. Within six months I was writing again. With a lot of work & Astym therapy, Ive resumed all activities except knitting.This didn’t happen overnight but I don’t think it would’ve happened without Dr. Mackinnon.

Dr. Susan Mackinnon back in 2002 put my right Arm back together along with my Hand. I'm at 85 percent use and I'm so blessed. She is Super Woman in my Book made my life what it is today. Shannon Sutter.

I watched Dr Mackinnon's video of the Saphenous nerve surgery and found it amazing and lifted my spirits with hope until I had to communicate with her staff. Staff was not helpful, and nurse Amy was rude. I sent my surgical reports as requested. I had to follow up several times being completely ignored. Finally nurse Amy spoke to me after relentless attempts. Nurse Amy said, Dr Mackinnon had nothing ...

I had a severe radial nerve injury and could not move my wrist, fingers, or thumb. Dr MacKinnon reviewed my case, had me what to see if the nerve would recover, then suggested a course of action. She explained everything in detail and make sure that I knew my options. She also had a great rapport with her staff. They re-elected her and she treated them well. I traveled in from WA state to see her because she was recommended by my Dr in Seattle. She made sure that she accommodated my travel. The surgery went long but she kept my husband informed and was there when I woke up. From what I understand there was more damage then was expected. I fully recovered the use of my wrist and hand within weeks of surgery. I am truly great full. I went from feeling that I would be paralyzed for life to being able to fully use my hand in a matter of weeks. I scar is long and is still healing but well worth it.

Dr. Mackinnon truly saved my entire quality of life. I had become disabled from a rare nerve disorder, which she caught and treated expertly. In regard to what others have shared with her "bedside manner," I have to argue that she was nothing but wonderful to me as I prepared for surgery, the aftercare, etc. When I woke up from surgery, she was talking to my aftercare nurse personally and even cried a little when she talked to me about what I had been dealing with and how glad she was that she believed it had been fully treated. This is the person who performed the VERY FIRST nerve transfer in human history, people. She is in high-demand, and her skillset is needed by many. She has to make decisions throughout her day as to whether or not her patient has a problem that requires her expert skills or if she should focus her attention on some else. It's hard to accept, but if someone else can help you as well as she can, she will probably refer you to someone else so she can find that special patient that really needs HER. No, I only heard from her a couple of times after my surgery, but I think you will find that most surgeons are like that. They have played their part and hand you over to PTs and pain management experts who can take you from there. Dr. Mackinnon can be short in her conversations, but she is a world-class surgeon whose time equals healed people. I cannot recommend her enough. She took me from someone who couldn't operate a car and was in constant pain and I can say one year out that I am completely pain free and can do life again. I give God the glory and am so grateful for Dr. Mackinnon's part in my healing.

I had an ulner nerve that was a mess. My left arm and hand couldn’t lift hardly anything or grip much. Dr McKinnon operated by relocating the nerve. This was 20+ years ago and I have had NO PROBLEMS since. In my mind she is a genius.

Very particular about what she wants from your doctors if you are out of state patient. She didn't like what my doctors had to say so would not continue care. Of course, there was no reason given. I caution you to discuss with your doctor ahead of time before scheduling with Dr. Mackinnon. She asks some weird questions on her intake forms. I advise you not to be too honest about yourself here. I am going to try Dr. Bregman in Nevada. Hope you have better luck with her. I have had bad experiences in general with University based hospitals as well so starting to think that these institutions are really looking for cases that are cut and dry for research/teaching purposes vs. treating peripheral nervous system entrapments and treating the associated pain.

I had surgery in 2013 for nerve damage following an accident. I had lost the use of the thumb and first finger on my left hand but had full use of the other three fingers. At my appointment with Dr McKinnon, told me she was pretty sure she could restore function to the two injured fingers. After nerve and tendon transfer surgery and a year of physical therapy, I not only did not have any function of my thumb and first finger. I now could not use the other three fingers that I could previously move. Leaving my left had with zero grip and totally useless. I would not recommend Dr. McKinnon.

she is a blessing, incredible surgeon! I took my daughter to her for almost 2 years from surgery to release. She is smart, capable, and caring.