Total Access Urgent Care's Online Review Report Card
Total Access Urgent Care
4.9
Average Star Rating
458
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Total Access Urgent Care's Reviews
I just came home from the Total Access Urgent Care on Clarkson Rd. in Chesterfield and want to say THANK YOU for one of THE BEST doctor visits I have ever had! The entire process of making an appointment to checking out was simply THE BEST! The front desk person (Viktorija) was most pleasant, I was admitted to a private room promptly, taken to get chest x-rays by a very friendly radiology tech, and I was attended to by Maggie and staff in such nice,...yet professional way!! EVERYONE at this location deserves the highest rating possible. Once again,..THANK YOU!!.. (to the Total Access on 2501 Clarkson Road)
Reviewed On Yelp
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Reviewed On Facebook
Went to this TA urgent care for pain in my ear. In a time of Covid, I didn't know what to expect but the nurse practitioner went over and above for me including removing some wax that was preventing him from seeing clearly. Left with an antibiotic and am feeling so much better.
Reviewed On Google
They say they are Covid testing at this location but I don't think they really are. Signs out front say they are so I went in. There were a total of 3 cars in the lot, zero people in waiting room, they told me to come back in 2 hours. I went back, again, hardly any cars in lot, no one in waiting room, the girl says they are at capacity. Huh??? I put my arms up, turned around & said there's no on here but me! Then she asked if there was anything else I could be admitted for? Admitted?? I needed a nasal swab, takes 5 minutes max. But wait! She just said they're at capacity, now she wants to admit me??? I had an exposure but no symptoms, just needed a negative test so I can go back to work. I think it's all about the money. They don't get paid squat for a Covid test, so they wanted to admit me so they could hit me with a big bill. No thanks. I got it done at Mercy drive thru test site. Much better option imo & fast. Very bizarre experience here.
Reviewed On Google
Great attitudes from every employee that I encountered.
Reviewed On Google
It took long than I expected..But the staff was fantastic
Reviewed On Google
Poor customer service.
Reviewed On Google
I appreciate everyone’s excellent and prompt care during my visit. All the staff was kind and helpful.
Reviewed On Google
I continue to go here every time because of the friendly and professional staff and quick service. I recommend this office and will continue to come here when my PCP can’t see me.
Reviewed On Google
Great service quick and efficient
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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