Renee M. Stein's Online Review Report Card

Always, I'd arrive 10-15 min prior to my appointment time, be called in at my appointment time, the doctor would see me, do my exam and I'd be in and out within 30 minutes. Then things changed. It would be 30, 45, or even 60 minutes before I'd be called in, then have an additional wait once I was in the room. At times it's taken up to 2 hours just for an annual wellness exam! I voiced my concern more than once with the doctor and the typical answer was "yeah it's all on me". I understand things happen every now and then, but when this continued with every single visit, it was just too much! It's a shame, too, because Dr. Stein is a good doctor. That's the only reason I continued to go to her. I don't give up on people easily, but I wasn't being valued as a patient. My time is valuable too and I finally decided to find another doctor that respected it. I've talked to other patients of hers who have had similar issues as well, so I'm not alone, and that just makes me sad to know.

Dr. Stein seems nice and knowledgeable, but to me, an hour in the waiting room when I arrived on time is unacceptable. Once I was finally called back, she spent about three minutes with me. I know from working in health care that most OBGYNs are only interested in pregnant patients, because that's where they make their money, and that seems to be true with Dr. Stein.

I would give ten stars for Dr. Stein. Her front desk staff and majority of her nurses are extremely rude. I have been a client for over 15 years and have started the process of finding a new doctor because of this. Mercy has asked many times how my experience has been and yet nothing has changed. The type of work they are in you would hope for a caring staff. I wish Dr. Stein would go elsewhere with better staff.

Dr. Stein always comes through the door like a best friend! Always with a smile and genuinely happy to see you! Very thorough and actually takes the time to explain everything to you! Love it there!!!!

Dr. Stein should run a separate school for other GYNs teaching them how to do paps! 100% painless, super speedy. It’s over before I know it! She’s so eager to help and I never have to wait long. Wish I’d had the good fortune of finding her 25 years ago. Would have spared me a lot of discomfort and lifetime of dreading these visits unnecessarily. Bring your daughters to her! ?? Set them off with a good start!

Dr. Stein is an extremely caring, enthusiast, and trustworthy doctor. I have never had an issue with her or her office and I always feel comfortable with her treating me and my family. I will recommend her to anyone. Makes sure you know what is going on, talks like you've known her for years.

She is very easy to talk to, remembers who you are from year to year & she shows a lot of compassion. I can't say enough great things about her other than I wish all my doctors were this great.

Dr. Stein is always so informative of patient’s conditions & her findings at my female well appts. She always seems to take time to answer any questons a patient would ask & gives her recommendations & explanations.

Dr. Stein is wonderful. She is very personable and makes women feel so comfortable during apts. I’ve been very disappointed in the service of her colleagues and office staff. Any billing problem or complaint?— the leadership staff will ignore you and not resolve any issues. Customer satisfaction is not their priority. Unfortunately, I am seeking out a different group of doctors.

I waited an hour past my scheduled appointment time at my first visit with no apology. Not a great first impression.