Baptist Memorial Health Care Corporation's Online Review Report Card

Quick to be put in a room and seen through the er but the doctor on call wasnt very thorough or friendly..bad bedside manner

My Sweet Loving Mother spent her last few days in this hospital as she had suffered from early onset Alzheimer’s disease for eight years. Mom was in the last stages of Alzheimer’s which caused her to forget how to swallow her food this caused her to get aspiration pneumonia. My sisters and I spent 4 days and three nights in this hospital as we stayed by our mothers side during her last days. We were amazed at the fact that two doctors several respiratory therapist several nurses and many CNA’s were so amazing and caring. I prayed that mother would not suffer and that if the Lord was going to take her home that she remain comfortable as possible. After antibiotics were given and nurses doctors therapists aids were dedicated to doing everything possible for her to recover the doctor informed us that Mom was having a hard time fighting the pneumonia and asked if we wanted to resuscitate her or move her to Oxford hospital. My sisters and I knew that our Mom didn’t want that so we told the doctors to leave her at the Calhoun City hospital and make her as comfortable as possible. Not only did they go above and beyond to care for her they had their hearts in this job as well. I’ve never in my life felt so much comfort in a tiny rural little hospital. The staff were all so kind loving helpful. They would have heartfelt conversations with us and made us feel so welcome as they cared for my mother they also wrapped their loving arms around 4 sisters. This little aide said to me as mom was struggling to breathe in the end “Ma’am you talk to your mom and love on her the last thing they loose at death is their hearing so she can hear you” This was such a comforting thing for her to say to me. A doctor that lost his Dad to Alzheimer’s shared with me his dad’s end of life experience which was also so comforting to hear at such a hard time. A respiratory therapist went above and beyond to explain in detail what different machines as far as breathing would do. This helped us make decisions that would keep Mother from having to struggle. This was amazing and very much needed advice. As Mom declined and she took her last breath our prayers were answered because she did not struggle for it. In the early hours of the morning my sisters and I said our final goodbyes to Mom and as we packed our belongings to leave little Calhoun City Hospital we felt as if we were leaving our family. This hospital wasn’t the most up to date Beautiful hospital with all the new equipment etc. but to us it was much much more it felt like home. The compassion and care was far more important to us at this time than anything I have ever experienced at any hospital any time. God bless these wonderful precious souls at Calhoun City Hospital. Thank you for the compassion knowledge and dedication you put into your job

I would give a 0 star worst hospital ever the nurse name joan she mistread people so bad she dont need 2 be there

Good

I took my son to the emergency dept on June 27 2017.This was the worst ER visit imaginable The nurse [I will save her the embarassment of giving her name although she deserves it ] was the rudest meanest most hateful spiteful person I have ever encountered in my life and I am 62 years old . There are not enough adjs. to describe how unprofessional she was to my son and Iand another set of patients in the ER. My son was throwing up with severe abdominal pain and dehydrated. She marched into the waiting area after we had been waiting 25 mins. informed us that we should have gone to our doctor instead of coming there.[ this was after doctor hours] told us we would have to wait in the waiting area then took him without me to the back after 20 or 30 more mins i went looking for him. she had put him in a room after all did not bother to tell me. I demanded to go where he was. they did nothing to stop his nausea no IV for dehydration nothing for his pain. all this time she was very rude to me and only tolerable to my son.finally gave him a nausea pill . when he had slept a few mins. she came in to dismiss him. Still would not acknowledge me. I told her we didnt seem to be getting along she slammed out of the room got the doctor[ who wasnt much nicer .] and another nurse dismissed us. This is only an overview of how Rude this place was I recommend Oxford. they are very nice. I have been to Baptist Hospital ER in Memphis and Oxford over the years .they were always Good. This place is Horrible