Precise Research Centers's Online Review Report Card

Waste your time

Mark Rester is a great psychiatrist at Precise Research.

I had a telehealth appt this morning at 930 with Carrie Meyers. I re arranged my schedule to accommodate them. And she was a no show. If I did that. I would have to pay a fee but they can Waste my time. I will find someone else for my sleep care

Decent staff not the best. Doctor Kwentus was a good doctor. He know what’s he’s doing and listens. It’s a pretty good doctor office if you are looking, not the best but not the worst!

The support staff is horrible! They won't return my calls. I was a patient of Dr. Kwentus for years but the turnover is awful. The girls in the office don't have a clue. One of the girls told me I had a wrong number and didn't even know the names of the doctors that work there.

I didn't realize the medication was working until I had been on it for over a year and a half. Now, when the medication starts to wear off, I notice a big difference.

I have worked with Matt several times. He is very attentive and caring. He genuinely wants to see patients overcome depression Definitely would recommend!!

The staff, OH HOW BAD. DO NOT GO. The front office is absolutely terrible. The staff and I mean absolutely all of the "front office" is terrible. They have had incredibly high turnover and they are being "trained" by an informal, aloof, inappropriate, PHI sharing (let's just shout this out to the world), their own world problems sharing (very loudly with lots of customers I'M GOING TO TAKE A SMOKE NOW- said to this lady), nose ring wearing office manager. These ladies have on multiple occasions shared my PHI by saying it so loudly for the world to hear and I've similarly overheard others' PHI. I've asked on many occasions to update my phone number on my account (over a 2 year period) for when they notify me of appointments because for my first appointment I gave my husband's number (he made the appointment) and over the two years I kept going, I kept asking them to update the phone number on my account. It was only the last time I was there and in person and watched this persons fingers type the numbers did anyone actually change and update my number - because when those occasions happened that he didn't tell me I had an appointment coming (they said they texted reminders he said they didn't - I believe him) I got charged a WHOPPER of a fee that they refused to remove from my account. Now, I've had amazing providers. Nicole (who is no longer there), Dr. Kwentus, Ms/Mrs. Myers. But LORDY get rid of your office manager Mandeep immediately - the best way to explain the environment she's created is that if you've walked in that door and you've spoken a word to her how dare you inconvenience her (at work)? ..... and to add salt to the wound, there were two (very large) roaches in their bathroom; I told the front office at checkout and they just gave me a weak smile and like a half hearted apology (which maybe means they knew). So were do they go potty?! So to recap, Mandeep needs to go (HAS TO GO), ASAP. Hopefully the remaining staff will either immediately get in line or if not will follow suit and also leave and then great patients will come flowing in for great providers.

Terrible. Willing to risk patient wellbeing to make money, suggesting they participate in studies. DO NOT DO IT. She is also unresponsive to family members feedback, even if they are on their loved ones list of people who can talk to her. It's been a horror show. Go elsewhere, do not see anyone that works at this clinic. There are plenty of other doctors who want to help!!!

It’s awesome!