Logan Fair's Online Review Report Card

Received EXCELLENT care from the nursing & support staff on W4 during my 1 week stay earlier this year. Even the food wasn't too bad. The ER experience, however, left a lot to be desired. I guess if you are suffering severe trauma, it might be the place to go but, if it's a matter of not being able to breathe...😕

We had great experience working with miss Holly and her staff . She gave expert recommendations based on our needs and budget. She patiently listens and answers all the queries. Staff is very responsive. Quality of the products is excellent.

So many people complain about ummc but nobody gives them the thanks that they deserve. Yes, I have waited in the emergency room but when you actually get to the back, the magic happens. The nurses and doctors are amazing. Just know that when you get back there, you are part of a team. The team consists of many moving parts, the doctors, nurses, lab techs, ekg techs and student doctors. First, they will try to get you some relief, you should be very honest to the doctor. Secondly, they will try to find out your history and cause. Lastly, they will admit you if more tests are needed. 14 months ago, ummc saved my life. I had covid, pneumonia, internal bleeding and kidney transplant rejection. I didn’t know that I was alive until the wonderful nurses came in at night to help me. I think that I was on the 2nd floor. I appreciate them so much for being there for me ❤️❤️❤️❤️❤️

First of all I don't recommend anybody to come here for help they just gone push u to the side n wait till the last min to help n they knowing u in pain n when u get in the room n stay over night they don't even care if they do they job right or not just like a grace watkins that currently works here. She don't even make sure her patients feel before goin in to surgery. The lack of care Im surprised I ain't think I was have to go through all this.

The IT dept here has the WORST attitudes EVER!!!!! Like they ask how can they help, and you try to explain what the problem is but the lady kept cutting me off and kept talking. How can you help me solve my issue when you are just steady talking???? I understand IT gets calls from people with dumb requests all the time, but that gives you no right to speak to every person as if they are dumb as well. They are nothing like AU Medical IT. They actually care and are kind people that want to help. Take example from them. If you hate your job that much, please go find another one and stop being nasty to people that only need help.

Nurses and doctors are nice. Not liking the fact that if you don't have anyone to pick up your child from school or have someone to watch them. You can't bring them with you if you already have 2 people waiting on someone that's having surgery. They will not even let my 15 year old son in the hospital and just sit downstairs. Instead he's gotta stay in the car. I mean really!

Fast track nurse at 5pm is sickening

Ridiculous that one has to wait for a wheelchair for over 3hours!!!

Terribly slow had to sit for hours and hours waiting to be seen, going to another hospital only minutes to be seen

Doctors and nurses in trauma and the OR were great. Housekeepers were the most kind of all. Unfortunately, that’s all the praise I have to give. Everyone else needs much improvement. Lack of empathy and understanding was borderline negligent.