Regency Meridian's Online Review Report Card

My dad was sent here for wound care only. We were scheduled for his one week care meeting when we found out he had covid. His health declined quickly to the point intubation was brought up. The social worker Lee was God sent. He kept me updated on every aspect of care, from finding medications at other hospitals, praying, and going above and beyond for me and my family. The nurses, techs, cafe workers and house keeping became family to him as well. I tried to name you all but didn't want to leave anyone out. Even after his transfer to Swing Bed they still called and even visited him to make sure he was doing ok and OMG and kept his hair braided. This facility exceeded our family's expectations and words cannot express the gratitude we have. We thank you from the bottom of our hearts. One thing I know he says he faintly remembers is seeing a group of staff surrounding his bed holding hands and praying over him. All of the prayers were answered because my daddy came home yesterday. We love each and everyone one of you!! Thank you again from the bottom of my heart!!

They did save my loved ones life, however, they cursed them out, talked down to them and ignored them continuously. They did save their life though which says they will do their job,just begrudgingly.

Regency Hospital was the best. The staff is fantastic! If I need to go back, this is where I would want to be. It was an honor to be cared for by these amazing people.

The staff at Regency was wonderful. My father was very sick & we were worried about the transfer to Regency because the hospital that transferred him had been a horrible experience. We didn’t have our expectations set high, but Regency proved us wrong. They provided my dad with incredible care that helped him improve so much. He said everyone was great to him. This truly makes a difference in a persons recovery when the patient has such support encouraging him. It meant a lot to me to able to communicate with a staff that didn’t act like I was bothering them by asking questions. They acted like they truly cared about his improvement. I loved the team approach of when he was first admitted we did a call with all the departments to discuss the plan/goals for my dad and met them during the discharge meeting.The social worker was very attentive. He listened to our needs/concerns and made sure they were addressed, involved us in the decision making of home health and which medical store we’d like to use. So often we haven’t been given choices.My dads hearing was horrible from fluid in his ears but they made every effort to communicate with him respectfully. Therapy gave him the tough encouraging love that he needed to build his strength back up. Dietary provided him nice good meals different that your usual hospital food and supplied him with boost drinks when he didn’t have an appetite.The nurses were great and so sweet!! You could tell they were smiling even with their masks on, being so kind when he needed it the most. I felt secure about leaving him with them. The room was kept clean, sheets were changed when needed. Nurses would change them without any hesitation of waiting on somebody else to do it, unlike we’ve experienced other places. Even the HR director checked on how my dads stay was going. He spent 3 weeks there and by the end he was so much better. Would highly recommend because of the staff.

Wasn't trying to leave any stars on my rating. The nursing staff as a majority is highly unsatisfactory. I have a relative that was transferred to them and from the job performance that I've witnessed I'm not convinced that they understand what High Observation Unit means. By all means, avoid having yourself or any of your loved ones hell don't even send your most hated enemies be sent there.

I would like to say something about regency. This place done an amazing job with my mother. I can not express how blessed we are that she came here. The staff here was amazing. My mother had covid and was transferred here. She was in real bad shape . Not only is she getting to come home she would not have been able to with out the love and care from this wonderful place . She was in here for her birthday and they sang happy birthday to her and made her feel special being with the pandemic going on they rocked. They were even nice enough to video it and send to me . My mama is so thankful that she came here . And her family can not thank them enough for everything they done for her . Just amazing is all I can say. Thank you all😍😍

When my father in law was admitted to Regency, we had lost a lot of faith in hospital staff after being transferred from another facility. That faith was restored here. All of the staff at Regency was so caring and truly had the best interest of us at heart. We were blessed to be at this facility in the final stages of my father in law’s life.

When my father in law was admitted to Regency, we had lost a lot of faith in hospital staff after being transferred from another facility. That faith was restored here. All of the staff at Regency was so caring and truly had the best interest of us at heart. We were blessed to be at this facility in the final stages of my father in law’s life.

This place does miracles my mother is one of there’s . She had gotten covid and her lungs was in bad shape she ended up with a trech . And was sent here to regency . We could not believe how fast they was able to wing her off of it . The staff here rocks . She had to spend her birthday in there and the nurses wanted to make her feel special so they gathered up and sang for her even recorded it and sent it to me . They didn’t have to but that just shows you they care . We are so blessed she came here . Thank you all for everything y’all done . Y’all was a blessing to us . Thank you

Avoid this place. We were warned by others about how bad the nursing care was. There are some very good nurses there but it is a roll of the dice on who you get. Some just don’t care, and will let you lay there in pain.