Karl Mangold's Online Review Report Card

The office required me to make a doctor's appointment in order to buy replacement orthotic shoe inserts. Then the doctor said I didn't need an appointment for that and ordered orthotics based on my previous mold. I stated that I wanted the exact same kind as last time and then they forgot to complete the order. I called 3 weeks later and they said they put the order in. When the inserts came a week or two later. They were the wrong ones. In the meantime, my feet really hurt

Great care provided

Called to be courteous when I was going to be literally 2 minutes late for my 7yr olds appt. They canceled the appt. I was 2 blocks away from the office. This appt was made months ago.

Rude staff.

Excellent

Had a couple ingrown toenails and Karl was great. Took a while to get in, but did a great job, certainly would recommend.

My experience with Dr Mangold has been very good,he explains things,takes time to try options before resorting to surgery and compassionate . He is thorough and easy to talk with. I would highly recommend him.

Check t out I have been seeing dr. Mangold for 4 years he will give you the best care posable. But his staff is the most disreaspectable. Peapole.I have ever met don't even try to call him he will never return your calls. He is in it for the money.Look after all the this he will leave you high and dry don't be fooled

We got a letter from Experian saying we had a negative mark on our credit. So, we pulled our credit report and found that The Allergy and Asthma Center (Dr. Mangold's office) was responsible for this negative mark on our credit. We moved from Montana in 2014 and had all of our mail forwarded to our new address in Colorado. We received a late payment bill shortly after moving, so I called their office. Their billing department was extremely rude and very difficult to work with but were able to pay the bill in full. We have had to be in contact with their office regarding medical records and switching to a new doctor since the move and at no time since we paid the bill in full did their office ever contact us again, even though they knew our new address and phone numbers. We never received a new bill saying we owed more money. We never got a phone call. Nothing. Only a year later we get sent to collections. When we called them to find out why they never sent us a bill when they clearly had our address and phone number, they said "It's in collections now I can't help you" and hung up. This billing department is UNETHICAL. I would say that they were just inept, but their actions go well beyond just being unskilled. This was deliberate and it was unethical. And we will fight this! The medical services provided were sub-par at best, but since it's a small place, you settle for what is available. Thank God we moved someplace where we can get QUALITY care and are not subject to the damaging neglect of their office staff who cannot even properly handle retrieving payment for a bill less than $100. Alllll the trouble they went to, to send this to collections when they could have just billed us and it would have been paid immediately. RIDICULOUS.