Caroline Stephens's Online Review Report Card

My husband and I recently relocated to NC from CA. We took the recommendation of a neighbor and made an appointment with Dr Stephens and couldn’t be happier. We have seen her twice and she always spend a good deal of time discussing our care. She gradually introduced a slight change to our medical regime which she felt would be to our advantage. She worked with us as we made the transition from one med to another. She always answers her messages personally, timely and comments on a personal level that makes you feel she knows exactly who you are and what is going on in your life. What a refreshing change from feeling like an account number or simply a name on a chart. Her referrals for specialists have been wonderful and we couldn’t be happier being under her care and the other members of our medical/surgical team.

Zero stars would be more appropriate. Dr. Stephen’s called my other doctor a fraud without giving any evidence. Instead of advising, she likes making demands. This doctor believes her degree gives her the authority to dictate the lives of others.

Best family medicine practice in Gaston County! They have opened up their doors and are there to help the community and their patients get great care without being overcharged by large organizations. These Dr's really care about "making a difference" which is why they are a new independent practice.

Dr.Stephens is amazing! She always takes as much time as I need to discuss and needs that I have and is genuinely concerned with my health and well being. I always feel very comfortable discussing my health with her. She is a wonderful Doctor!

Excellent! This is a new independent practice in Gaston County. They focus on patient care and keep costs down for the patients. They care about each and every patient and giving them the absolute best care avaliable!

She is the best of the best. Their new clinic is here to care for patients in the best way! They focus on the best care and the best prices!

She is a super person and a great Doctor. Always takes time with her patients. I wouldn't go anywhere else.

Dr. Stephens is hands down the best doctor I've ever had. She is caring and compassionate and always takes the time to listen and answer questions, never making you feel rushed. She does her best to include you in a plan of care while also trying to save you money when possible. She is always quick to respond on the patient portal and will help avoid an office visit when she can. My mother, sister, husband, and daughter are all long term patients of Dr. Stephens. The front office staff can be hit or miss but it's worth overlooking their shortcomings.

Dr Stephens is a joke , I would run from her and the sorry excuse for a practice she works for. It’s a about money with her, her and her staff lied to my face, asked me to do ridiculous amounts of work to get a prescription refilled and then refused to refill anything without having me come in a month after and paying $150 office visit. Then after I complained her unprofessional office assistant asked me if I was done with “my rant” for questioning why they keep changing their statements and decisions.

Dr. Stephens is a wonderful caring doctor. She always has time for you and is quick to respond to her patient portal. I have the utmost confidence in her in every aspect of mine, my husbands, my mother and my inlaws health care. Highly recommend her!