Douglas M. Trate's Online Review Report Card

New to area and needed colonoscopy. Dr. Trate was recommended by neighbor. Not only was he top notch in professionalism and knowledge; his entire staff at Watauga Medical Hospital was extremely hard-working group of great people. Highly recommend! Gail

Listen to the negative reviews here and other sites. I should have. His practice is a factory. You can't meet Dr. Trate until seconds before being put under for the procedure. If you doubt me, just try. He doesn't make an effort to face you even then. The staff I got shuffled through during the preceding office visits were exceedingly rushed. No treatment was suggested in spite of ongoing issues. This practice seems structured to keep patients lined up in the colonoscopy/EDG pipeline for $$$.

Dr Trate is excellent. Contacting the office is horrible. They NEVER answer the phone. You have to leave messages and pray you don't miss the call back. You can return the call seconds after they call and still get a recording... I won't use them again.

Dr Trate is excellent. Contacting the office is horrible. They NEVER answer the phone. You have to leave messages and pray you don't miss the call back. You can return the call seconds after they call and still get a recording... I won't use them again.

My husband had an appointment for a colonoscopy at 1:00. Finally, at 2:45 he was called back. I understand that sometimes waiting is inevitable for medical appointments, but after prolonged fasting and prep, waiting for almost 2 hours is unacceptable.

I have never left a negative review of any small business on the internet in my entire life, but my experience at the office of Dr. Trate warrants the effort. His office staff have repeatedly made mistakes with EVERYTHING that I have asked them to do. I have only seen him right before he put me to sleep for an EDG where it turns out, they did not perform the correct tests because no one wrote my symptoms down accurately. I have never had a more negative experience with a physician's office.

Performed a routine colonoscopy and removed several polyps. One, however, was so well hidden and inaccessible that it was probably missed by previous colonoscopies/endoscopists and will require further intervention. I am grateful to have had a gastroenterologist who performed a complete and thorough exam and was also willing to spend a great deal of extra time obtaining biopsies of a very difficult polyp. In reading other reviews, a low grade for poor phone service is not fair or helpful.

I was told and confirmed by 3 independent employees of this practice that my colonoscopy was a screening, covered under insurance and it wouldn't cost me anything extra. After I had the procedure done and drugged up, they hit me with a bill. That's fraud in my book and I would highly advise to avoid this practice!

It was a colonoscopy which of course is no fun. But procedure was well done, explained, and a pleasant experience when it was over. My wife has also seen Dr. Trate for the same procedure and she was quite happy with him as well.

It was a colonoscopy which of course is no fun. But procedure was well done, explained, and a pleasant experience when it was over. My wife has also seen Dr. Trate for the same procedure and she was quite happy with him as well.

I had a wonderful experience with Dr Trate and his staff. They were all extremely kind and caring. I was able to make an appointment quickly. I felt like I was in great hands!

I had a wonderful experience with Dr Trate and his staff. They were all extremely kind and caring. I was able to make an appointment quickly. I felt like I was in great hands!

Dr. Trate is great but it can be near impossible to call the office....Busy signal or cutoff now for over an hour.

Dr. Trate is world class in my book. He has treated me, luckily, a few times over the last 20 years and is a doctor I can trust.

My wife was seen by this Dr. for stomach issues that have been going on for months. She was seen twice, once for the initial visit, and the second was for an upper endoscopy. She was contacted by their nurse that the Dr. would see her in three years. Never resolved the issue! Had one test, and be told to see you in three years. I would like to ask the Dr. to take a flame and hold it against his throat, and say "I want to see you in three year!" Poor excuse for a Dr. let alone a specialist!

My wife was seen by this Dr. for stomach issues that have been going on for months. She was seen twice, once for the initial visit, and the second was for an upper endoscopy. She was contacted by their nurse that the Dr. would see her in three years. Never resolved the issue! Had one test, and be told to see you in three years. I would like to ask the Dr. to take a flame and hold it against his throat, and say "I want to see you in three year!" Poor excuse for a Dr. let alone a specialist!

Excellent experience all the way around. From the beginning of making an appointment, the initial visit with very qualified and friendly staff, to the day of my procedure and after. I couldn't ask for a better experience. I went to him because of all the recommendations I've received from my friends, who thinks this guy is great. I must agree.

Great staff, great appointment!

I had an excellent experience. Although it is a very busy practice, they still have smiles on their faces and treat the patients with compassion. The wait time was not an issue as their was a critically ill patient who needed a little extra time before I could see Dr. Trate. If I am ever in a situation where I need extra time with him, I know that he will take very good care of me. Dr. Trate is a very caring, compassionate doctor and his facility is nice and clean.

It took 2 months to get an endoscopy with cancer suspected.