Daymark Recovery Services Harnett Center's Online Review Report Card

I was order by the court to get elevated the staff was very unprofessional she down grades me a wouldn't listen to what I had to say she disrespected me basically calling me a liar and I know I deserve better respect than that this is why I left daymark to begin with

I recently went here in desperate need of help. My only option was trauma group therapy so I gave it a shot. The sessions were ok but not helping. They thought you how to cope with your trauma but you never talked about what the trauma was. Not sure how you can ever learn to cope with something you do discuss. I needed one on one sessions but there was no availability. I did get one, one on one session with my group therapist and it went horrible. I felt like she was attacking me. I was so messed up after that I call to try and get another therapist but of course no availability. I really need help and being that I don't have insurance this was my only option. I have always been sceptical about getting help but got to the point I had to try. Needless to say I have no faith in getting help anymore, which is sad because I really need it.

Staff at the front desk are extremely rude. If it wasn't for Dr Daniels being an amazing doctor, we would go somewhere else. Apparently patients are supposed to be mind readers.

If I had a choice in the matter, I would never go here, but not having insurance makes this my only option. The majority of the staff are nice, for the most part. My therapist is pretty cool to, but Dr. Kosis is the worst Dr. I have ever saw in my many years of dealing with mental illness. He doesn’t listen, he is very short with you, and he has taken me off of my medication cold turkey a few times now. I’ll go to the hospital or wherever to get my meds regulated, and I get out just for him to take me off of them. I have spent many of my visits in his office crying out for help, but it’s not taken seriously.Even though I like my therapist, group therapy isn’t for me. I need a more personal relationship with my therapist in order to be completely honest, but I’m forced to do a group or I’m not able to be seen for med management. It’s just crazy to me that I’m telling them what I need in order to get better and they won’t listen because they “know what’s best.” I have been dealing with my mental illnesses for many years now, and I think I know what will and won’t help me. Back when I had insurance and I was doing one on one therapy, I was doing so much better mentally, but now, going to group seems pointless because my anxiety gets so bad I just shut down and don’t speak, so no one really knows what’s going on with me.

some pretty cool cats

One week ago my sister called on Wed. because my brother was in crisis. She got a return call in Fri. just before 5 pm. When she tried to call back mo answer. On Monday she got a call once again just before 5pm. This time the lady said she could not discuss my brother with her because of privacy. My dister explained that my brother had hiven written permission for them to talk to her a couple of months earlier. She wsd then transferred to someone else who of course had an announcement that she would get back with her. It is a shame that mental health setbices are so sorry in Harnett County.

Not a patient but an observers experience.I sat in the parking lot and called 3 times waiting for the staff to answer. The phone rang 60-75 times each time with no answer. After answering on the forth attempt they agreed to meet us at the door. As we stood outside waiting in rain, the staff member walked past us and went into another office. After knocking on the door she opened the door and rudely announced she had to get a key. The door we entered did not require a key to open from the inside-pushbar. Generally, rude and inconsiderate. Patients should be considered clients and Daymarts' mission, not an inconvenience. Once inside, the clinical staff was helpful and concerned with the patients needs. Clerical and/or reception staff need to familiarize themselves with the overall mission statement.