Peak Resources's Online Review Report Card

My dad was there for only 14 days and he had bedsores left on him when they brought him on. I will be calling the compliance line on this nursing home as we have pictures to show as well. This is horrible. I would not recommend this place.

Our 97 year old Grandma suffered because of the poor decisions made by the owner of Peak Resources. He was accepting patients who had tested positive for Covid and allowing them to come into and stay at the facility. Our Grandma, along with many others, contracted Covid and died. When she was taking to the hospital in October, the doctor said she was severely dehydrated. She had been in her room for days and hadn't been given water. I would not recommend this facility. They always lost her clothes and were always short staffed. We not only lost our Grandma, but we lost others who we considered family at Peak. :-(

I have dealt with the staff at Pinelake many times over the years, through watching the professionals help friends in Rehab, and watching the professionalism of the nurses become extended family to me while my grandmother was there at the end. The kitchen staff and house keeping were first rate and made myself and my family feel like we were an extension of their family. I whole heartedly recommend this facility and more importantly I recommend the staff of Pinelake.

Horrible place! I do not recommend to anyone. This place gives unnecessary medications to resident (per state investigation).

Not only was my great aunt there but my granny and now my mom. I wouldn't put them in any other facility. The staff is kind, caring, and friendly.

Very nice facility. Staff very attentive .

PEAK of Pinelake is a great place to be. It’s incredibly well rounded and solid in what it has to offer the community. Don’t let the quiet relaxed sprawled out building next to the duck pond fool you, From the Kitchen to Therapy, it runs like a well oiled machine. Short term rehab is excellent here. They are able to accomplish higher level activities, increasing their ability to function and the likelihood of returning to prior levels.

Peak Resources, their staff and residents make a great family. I highly recommend.

This facility is not one that I would ever choose to use for a loved one. Many of the staff have serious attitude and treat visitors poorly. No one can answer questions. They point the finger at everyone else and do not own up to the lack of care they give their residents. If you call to complain you get redirected over and over again. They claim to love their residents like family but they don’t treat them with that type of care. I personally witnessed my loved one be told NO when he asked to get out of bed. He was told NO when he asked to go to the bathroom. When you ask a nurse for help you get attitudes and sighs as if you’re bothering them. I also witnessed my loved one wear the same clothes for 4days without being cleaned. Not to mentioned the soiled diaper and clothes that were stuck to his body because he was not being checked regularly. I recommend that you choose anywhere but Pinelake and that you advocate for your loved one who may not know how or might be unable to. 0 star rating.

when our granny was there the staff went above and beyond to take care of her. They were never "to busy" not to answer our questions or to take a moment to make us or granny feel like family! highly recommend to anyone needing a second home for a loved one.