Duke Cancer Center Cary's Online Review Report Card
Duke Cancer Center Cary
3.3
Average Star Rating
9
Total Reviews
1
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Duke Cancer Center Cary does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Duke Cancer Center Cary's Reviews
I have been nothing but thrilled with all my interactions at the center for the past 14 months.
Duke is extremely shady when it comes to billing. I was charged for two provider visits when I only saw one. Called to speak to someone in the office about the bill and was hung up on. Was told via Duke MyChart representative that "this is how they bill".
Faithful and dedicated service for a complex disease. Thank you all so very much.
As a “Chemo buddy” to a friend who left a different practice to get a second opinion here, I am just absolutely blown away. Every single step is smooth. Every single employee is beyond kind. The doctor (Dr Wang) is excellent at explaining things in a way that is not over my head. I am just really really impressed by the care here as well as the other areas of Duke we have been to in conjunction with the Cary Cancer Center.
I’ve debated posting a review for a year now. We had a horrendous and very traumatizing experience with this facility while my mothers was battling stage 4 gastric cancer. While there were some amazing people who really seemed to care, the way we were treated by infusion nurse Kathy was beyond appalling. I will not go into the details bc every time I think about how we were treated it makes me sick to my stomach but let’s just say she made a terrible situation so much worse than it ever needed to be. The issue was brought to management and it seemed they were more concerned with “keeping our business” than addressing the root cause of the problem. There were also multiple issues with prescriptions being called in wrong ( one to an entirely different state) and a lot of loud gossiping about us while my mother was receiving chemo and we were sitting right there. Extremely unprofessional behavior. Duke in general was a nightmare to deal with through our entire process and we were fortunate enough to transfer her to UNC REX where she was able to receive caring, compassionate treatment until her passing. I would highly suggest looking into other options before considering treatment at this facility. I would hate for another family to go through what we did during an already difficult time.
This facility has many issues with scheduling, professionalism of staff, and quality of service. Fortunately was not there for cancer treatment, but would not return here for any reason.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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