Health & Hospitals Cary Hospital's Online Review Report Card

I work in health care and was sad to see what I saw.. there was blood on the bed in the triage room. That is unsanitary and unacceptable. There was also a cigarette butt in the corner. The nurses are amazing but I can tell that they are burnt out. Keep working hard keep pushing 💕

WakeMed emergency misquoted me a price on entry for my visit and services rendered. I receive three bills for different prices from three different areas within the hospital all of them double and triple billing me for services many of which werent provided. I waited nearly 2 hours in the lobby and had to stop my own bleeding. And in general received the worst service Ive ever had at a hospital. WakeMed seems to believe that since people are sick they have the freedom to over bill. Being from California Im used to expensive medical care but the service is from WakeMed where 35% higher at minimum then what I would have received for the best possible care... To say that wake med is a racket filled with con artist would be an understatement since they rendered the bare minimum care that they possibly could while charging a premium since they rendered the bare minimum care that they possibly could while charging a premium. Total time to get three stitches in an empty hospital almost 5 hours.

They treated us wonderfully at the ER and during my husbands emergency procedure.

If you want good enough treatment from a PA not an MD or DO yet pay the same price wakemed is the spot I diagnosed myself…ridiculous

My husband was in Cary Wake Med for Covid.He was sedated on a respirator for 9 days and in the hospital for 3 weeks.During that time they removed his wedding ring from his finger which I understand but when he was released the wedding band was not in the bag of his personal items along with a second bag that I had brought him with a phone charger and cables. The charger and cables were in his hospital clear bag but the ring was not. I reported it to the nurses station the number I had for contact they sent me to Patient advocate group who then sent me to the RiskInsurance Group. They were a mess. They told me that they would see if they could find it and would call me when they had info but it would take time maybe months. I said that was not acceptable. We have talked a couple times I was told that they were searching video to see IF the ring was on my husband at any time then I was told that one of the nurses saw the black bag on the floor after he was discharged then they called and said another nurse said it was sent home with him but it was not in the patients bag. They then told me the case was closed that they are not responsible for personal possessions even though he was sedated for 9 days and the next week and a half my husband was frail and out of it mentally which they told me was all the meds working out of him. How could he be responsible when he was sedated? and he didnt even know they took it off. I called daily why didnt they ask me to come get it? I have asked what is the process to log a complaint about lost items and they said they would take care of it there is not public process. Now I am trying to get a name of someone to talk to other than this Insurance Person and that is impossible. Anyone know who is in lead position?

I went to visit my father after his surgery told the guy at the desk my fathers name. He looked it up and couldnt find him. The guy was nice but lacked any type of training. The thermal imaging camera violated my rights to privacy. Wish the hospital would play politics. Be honest about covid. Its a cop out so the employees an have an excuse to not do their job and have a power trip.

Today I was taken to the WakeMed Cary Hospitals ER by EMTs while experiencing afib. Everyone in the ER was great really great. I was treated extremely well and eventually given cardioversion and released. In and out in about five hours.

The nurse staff in 3 West are not totally professional. If they don’t like their job they don’t need be there. The young nurses put more care in gossiping than the care in the patients. I have a terrible experience with the treatment of my husband with some nurses and if you call their attention to their mistakes they will tell you that you Are a ruler including the nurse managers. The only exception was Alyshia Fox Christina Minch Jessica and the nurse manager Sharon S. who exercise their profession with charisma care and compassion that was reflected in each detail of the entire time they were taking care of my husband.

Went to the Er at 4pm and decided to walk out after not being seen in 4 hours.Feels like I have my appendix problem. I guess I won’t die if I sleep in my own bed tonight.Sure hope the kid that needed stitches in his lip lives since they rushed him right in.

ER visit on very busy day 920. Compliment to all who handled me especially Nurse Will.