Livewell @ Birchwood Lake Estates's Online Review Report Card

A+ Experience, had dogs visiting when we toured. Still making long term plans but they have several nice communities and families I spoke with seem pleased with Livewell.

A+ Experience, had dogs visiting when we toured. Still making long term plans but they have several nice communities and families I spoke with seem pleased with Livewell.

My mother has been living in a LIVEWELL home for the past year and a half. I am very grateful for the homey, nurturing environment that LIVEWELL provides. The smaller home setting makes it easier for staff to provide close supervision, yet residents can also feel a sense of privacy if they want to retreat to their own bedrooms. The meals are made in the home’s kitchen and residents eat together. Because it is a smaller setting, staff is consistent and familiar and there is less staff turnover (as compared to the larger assisted living facilities). Family members get to know staff and there is excellent communication from staff to family.

Thank you so much for sharing your knowledge. This is a company that puts alot of energy into the educational process for both its employees and resident families. I am happy I chose LiveWell for my husband and grateful for their patience with me and my family during our senior care learning curve journey. There are alot of us so there was lots of explaining and reexplaining to do as each of us made our visits before making a decision.

The team of caregivers are the most dedicated and loyal around. Their commitment to the residents is admirable and creates a safe and trusting environment.

Dian was very rude to me and she hung up on me when I was trying to explain to her why I didn't come back for orientation. She is not fit to be an administrator. Her assistant Meme was very sweet to me.

Thank you so much for sharing your knowledge. This is a company that puts alot of energy into the educational process for both its employees and resident families. I am happy I chose LiveWell for my husband and grateful for their patience with me and my family during our senior care learning curve journey. There are alot of us so there was lots of explaining and reexplaining to do as each of us made our visits before making a decision.

My mother has been living in a LIVEWELL home for the past year and a half. I am very grateful for the homey, nurturing environment that LIVEWELL provides. The smaller home setting makes it easier for staff to provide close supervision, yet residents can also feel a sense of privacy if they want to retreat to their own bedrooms. The meals are made in the home’s kitchen and residents eat together. Because it is a smaller setting, staff is consistent and familiar and there is less staff turnover (as compared to the larger assisted living facilities). Family members get to know staff and there is excellent communication from staff to family.

This is a very unprofessional organization. Diane Beckett was very rude to me on the telephone. There is a staff named Anita there, and she was very loud and unprofessional as well. I will NEVER send my love one to that place, NEVER!

The team of caregivers are the most dedicated and loyal around. Their commitment to the residents is admirable and creates a safe and trusting environment.