Triangle Urology Associates's Online Review Report Card
Triangle Urology Associates
4.4
Average Star Rating
19
Total Reviews
0
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Triangle Urology Associates does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Triangle Urology Associates's Reviews
The staff was timely , organized , & Professional . Dr Rothman was well versed in his field of expertise & his approach was cautious & communicated thoroughly with me , "I actually felt like a Patient in 21st Century .
My interactions with him have been pretty routine, but overall positive. I feel that I have his attention when we meet and I have confidence in what he says.
Samuel F. Huang is great doctor. I was able to explain all my troubles, and we came up with a plan together. He helped my anxiety and I would recommend him to anyone
I felt the doctor showed genuine interest in my problem and make professional suggestions. Would recommend him strongly
I have been waiting a week for a return phone call. I finally get one but missed the call due being at work. I have attempted call back from cell and work phones. I have also left messages and not the person who contacted me is not picking up and her voice message states that she will be out of the office till March the 8th, its March the 11th.
As always, Dr Huang gave me an excellent medical appointment. I had a great experience and know he is taking good care of my health.
Friendly staff, follow covid protocol for everyone's safety. Jason is great and has you on your way quickly
My appointment with Dr. Rothman was extremely friendly, courteous, patient-centered, very efficient, and highly effective. I arrived early, was promptly checked in, and quickly ushered to an exam room. Dr. Rothman came in just a couple minutes later and focused the exam on what was important to both me and him. I received very sound advice regarding a recent blood pressure medication change and regarding a possible side effect of another urological medication I am currently taking. We also agreed on having a blood sample taken for a PSA check, which I felt I needed. I would rate Dr. Rothman in the top 2 or 3 Urologists whom I have every been treated by.
The problem is as the previous reviewer stated: poor customer service. No return phone calls or return messages on their portals. The doctor is good but their staff is lacking in good customer service.
I've called 5 times today. 3 times the appointment line rang until the phone cut off. No option for voicemail. 2 times somebody has answered. The first time they answered they said to call back later because they were too busy to make an appointment. The second time I got transferred and the phone rang for 5 minutes with no answer. So we aren't going there! Perhaps a better call system would help!
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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