Unc Dermatology And Skin Cancer Center At Southern Village's Online Review Report Card
Unc Dermatology And Skin Cancer Center At Southern Village
3.4
Average Star Rating
96
Total Reviews
5
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
UNC Dermatology received 59.4% positive feedback, with patients praising the caring doctors and friendly staff. However, 40.6% of the feedback was negative, primarily citing rude receptionists, long wait times, and poor communication. Overall, the practice offers expert medical care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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List of Unc Dermatology And Skin Cancer Center At Southern Village's Reviews
Dr Culton provided top notch Dermatological care. She listened and answered all my questions without me feeling rushed. A+ experience!
Reviewed On Yelp
I have had multiple procedures at this location and every experience has been positive. Everyone at this location is friendly and I always feel I'm in good hands. Thank you so much.
Reviewed On Google
I have had excellent care at UNC Dermatology. My appointments have been for yearly skin checks, and the staff are friendly, knowledgeable and efficient.
Reviewed On Yelp
Excellent doctors and nurses. Very professional.
Reviewed On Google
Very bad experience of my last visit. Saw Dr. Ferris about two skin tags on my neck. She never addressed them. Then I asked her about removing two moles on my forehead. She responded "You want me to commit Medicare fraud"? I was stunned to say the least. Very bad unprofessional manners. Then they were going to refer me to some else, but never called me back. This office has gone downhill. Sure miss Dr. Morrow.
Reviewed On Google
Dr. Corley and Dr. Merritt are wonderful and the best at what they do. Wow it's amazing what great work they have completed on I, and a friend of mine. Keep up the great work. Shirlene Lester
Reviewed On Google
We have had an amazing experience at UNC dermatology. Our newborn son saw both Drs. Haydek and Nieman, for evaluation and treatment of a port wine stain. Both doctors were compassionate, intelligent, knowledgeable, professional, and clinically skilled. The thing that stood out to me most, though, was their excellent communication. Both doctors went above and beyond, taking the time to throughly explain my son’s condition and the expectations for treatment. Dr. Haydek followed up via phone calls after my son’s appointment, and Dr. Nieman showed us a PowerPoint presentation to teach us about my son’s condition. To me, this demonstrates dedication to their patients and passion for their careers. Additionally, all of the administrative and clinical staff has been friendly, helpful, and patient with us. I am so thankful our son is in the care of UNC dermatology!
Reviewed On Google
It's amazing that the public has refused to cut any slack to the health care facilities and the professionals who have worked there during the pandemic and the 3 years following. These were people who came to work every day and were not afforded the luxury to "work from home" This is an absolutely excellent facility. From the receptionist I called who was able to work me in for a same day appointment to each and every person I encountered after I walked in the door until I spoke with the dermatologists, each person was friendly, professional and knowledgeable. The facility itself is a clean, open, sun-filled health care center. I could not have been more impressed.
Reviewed On Yelp
Called for a new appointment, I have a new fast growing mushroom looking abnormal growth. I was told April for appointment, but talked with another established representative located a cancelation on the day before Thanksgiving. I will attend this appointment 😌. Praying 🙏
Reviewed On Google
The receptionist needs great improvement with her customer service skills. If you don't feel passionate about your job, there's no problem in finding a new one. Rude, rude, RUDE!!!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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