Atrium Health's Online Review Report Card

I have been nothing but super satisfied with Dr. Blake Goodbar and his team of medical professionals. The wait time is always short and he takes time to speak to you about all of your concerns. I have never felt rushed.

First off if visiting know that your GPS will likely tell you to park in the wrong place meaning you pay for parking and they cant validate it. Nothing is labeled there are no signs as to where anything is and I sat on the phone listening to pre answer waiting music for almost ten minutes before anyone picked up when I called to ask how to find the place. Because of that I got there about 15 minutes after my appointment 5 minutes looking 10 on hold trying to get help and they canceled it. So if you need care and cant arrive 30 minutes early for an office scavenger hunt avoid this place and go somewhere else. If you have time to kill though it seemed like a halfway decent office from the lobby I finally got to see.

does not correctly respond to patients terrible staff treats rpe victims like a joke.

If you have any sort of serious medial concern dont waste your time coming to this doctors office. Dont get me wrong my doctor is great but the 30 minutes of 11 attention is overshadowed by their terrible communication. The associates who answer the MyAtrium App messages are uneducated and apathetic. I have been waiting for a month now just to get a referral and every time they give you some run around excuse as to why you dont have a resolution. Borderline wanting to report them for Condition H neglect to actually get the help I need. This office is a point and case of doctors offices becoming revenue focused and forgetting about the patient. Good luck trying to get the Office Manager or any staff really to call you back.

My best friend and I got into a car accident they refused to treat me because I “didn’t look hurt”.I was pregnant and my baby died that day because they refused to help me.

the service was terrible place was filthy doctors were rude the cockroaches escorted me to my room before the workers could. absolutely the worst hospital ever never coming back

Super friendly and accommodating... Thank You for a great visit

The worst practice ever and I’ve been employed with Atrium for over 2 decades. I had an ultrasound done a month ago in 2 areas. I only received a call weeks later about one and had to ask about the other ultrasound results. I was told that I’d need a biopsy done and it’s been 4 weeks since I took the exam and over 2 weeks since I verbally got my results back and it’s disheartening that I had to ask about those and I’m STILL WAITING for someone to schedule the biopsy. I’ve been given misinformation about my results from the nurse and compared her information to what was displayed in my chart. I have called and asked to speak with the nurse manager and left 2 messages and that person has YET to call me back so commenting under my review acting concerned at this moment will not fly. I will follow the proper chain of command with this one. This is unacceptable and I’m saddened because this is an organization in which I’m employed and someone dropped the ball BIG TIME with my referral that I was told today was never put in. Unacceptable

Unprofessional and ghetto Some of the staff members have really nasty attitudes I will not be going back. I’m finding another primary location

Ive been out of my inhaler for 2 days now and still no refill sent to my pharmacy 😡😡😡