Providence Anesthesiology Associates's Online Review Report Card

The 2nd Floor children's Hemby unit was outstanding fro. Start to finish with my 20mnth old. ED needs to work on their patient care a lot more.

Our child was admitted for dehydration from a GI virus. The nursing staff and doctors were so kind and wonderful!! Highly recommend!

I’m at loss for words. All I can say is we were there for 10 minutes and brushed off after we were previously admitted for the same issue. Sent from the pediatricians office themselves. Talk about neglect I will not be coming here anymore and will be reporting them.

Filed formal complaints with Hospital location COO, and Board of Directors. Actions were taken, not responses from COO nor BOARD. Update 5/21/2020 **If the doctors violate your rights or cause issues report them to the North Carolina Medical Board and make sure you have them investigated!** ***Update*** I reported the hospital to governing bodies, when we finally got our medical records back, they gave our daughter one diagnosis, when contacted by the Attorney General, they told them that she had another. I am fearful that they changed her diagnosis with other governing bodies, which is not only unethical, but is misleading. There is no reason a hospital should be abusing it's position and relationship to people like this! This is the worst hospital that I have ever been to. On 10/31, without knowledge nor consent, my family was sent here. My daughter had nothing wrong with her and though we asked to leave they would not let us leave. Though my husband and I voiced our concerns and that we would like to be able to leave, we were given no advocate to discuss our concerns, we were offered no diplomatic options. The staff was rude to me because I am Black, and I am a First time mother. I was yelled at and the environment was hostile, I was only made to feel anxious and frightened. My husband was fearful and did not know what was going to happen to me or our daughter. As a woman of color that worked very hard to organize and advocate for women's health and support, I advise every woman, every woman of color, and every family, do not bring your child here. Go to another hospital, they have no regard for how their actions effect the people they abuse.

They were able to find out quickly what was wrong with him and provided care immediately.

It was a great experience to stay at this hospital with my daughter for her care.

Very professional nurses and doctors for my son ( peds ) stay in the hospital

I waited almost 2 hours to see a doctor. The doctor came in to see my daughter at 10:41 and read the notes from the computer until 10:44. The doctor then checked my baby's ears and listen to her breathing from her chest and told me she has a cold. The doctor also said that he doesn't know what she has and won't know and her fever isn't an issue because once you're vaccinated and up to date on shots that there's no number that's too high for a fever. The doctor told me to alternate between Tylenol and Motrin as needed and walked out the door at 10:46. I got no answers from the doctor and was told to do what I had already been doing. I was also told that a fever can last for a few davs so as long as the fever doesn't last 7days that my baby was fine. I don't feel like the doctor actually helped and I'm going to be billed for a 5 minute interaction that told me nothing of my baby's condition other than a generic "She has a cold. Suction her nose and alternate medicine for a fever". This was a terrible experience. I felt like none of my concerns about my daughter were really listened to and really and truly it doesn't assure me that should there be an emergency or an issue that my children will be handled with care and that my child's ailments will be treated correctly.

AMAZING staff! We had a 4 day stay with our 4 year old son that had pneumonia, the staff was absolutely amazing! Very kind and loving! They listened to concerns and explained everything in full detail! I don’t have a single complaint!

Our child was a recent hemophilia B diagnosis, and his story was that he first went to a local ER (Piedmont) who did a great job to their ability, woke up the next day bleeding shortly after, then Atrium/Levine who put him through torture to just get some blood test, then discharged while he was still bleeding, and told us to wait a week. We then went to Novant ER, finally admitted to Hemby, and was finally diagnosed with hemophilia B. Their blood test came back before Atriums did, and their care was fantastic. Thank you so much to the nurses Melody, Jen and Beth as his primary RNs, and his hematologist Ballista. He was a difficult one, being only 17 months old, but they tried their best to make his visit s great one. The amount of donations and toys provided was heart welling, and can only stress that charities like Starlight are wonderful causes, and the impact is more then any donor can imagine