Friendly Dental Group's Online Review Report Card
Friendly Dental Group
4.7
Average Star Rating
420
Total Reviews
88
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Friendly Dental Group of Concord Mills received 92.4% positive feedback, with patients praising the friendly staff, professionalism, and patient care. However, 7.6% of the feedback was negative, primarily citing issues with appointment scheduling and communication problems. Overall, the practice is appreciated for its welcoming and knowledgeable team yet needs better time management and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Friendly Dental Group's Reviews
My kids have been coming here for some time my 14 y/o is terrified of dentist but she loves them. we love the staff, very understanding, clean environment, we love friendly dental and this will forever be our dentist. Thank you
Reviewed On Google
Best in concord
Reviewed On Google
Great ..Staff, Friendly and will get you in and out...💜
Reviewed On Google
The ladies were lovely as usual this morning. Both my hygienist and the dentist had a nice, light touch, and put my comfort first. It was a pleasant experience as always.
Reviewed On Google
This was my first time coming here after a bad experience at another location, and all of the staff here are so nice and welcoming! They are very professional!
Reviewed On Google
Fast and Professional customer service
Reviewed On Google
Wendy is the best And the dental s are also really good. They’re very good at explaining everything like in detail. The only thing I didn’t really like is that the Dentist that I had been seeing went to private practice but other than that, I Genuinely like this Dentist office and I’ve had a lot of dental work!
Reviewed On Google
Before I saw Dr. Mason I had gone through huge amounts of stress with severe health situations of family members. In the meantime I had neglected to go see a dentist with a cavity in my molar. Since I was living with so much stress and anxiety I had developed an anxiety about going to see a dentist as well. I had found some information about Dr. Mason online and gained confidence that he was a dentist with expertise. Well, I saw him today for the third time and by now my anxiety about going to the dental office is gone because I feel I am in good hands when I see him. I am very grateful for Dr. Mason’s expertise and care.
Reviewed On Google
Very unprofessional, laugh at me when I was asking questions about pricing.
Reviewed On Google
Great office friendly staff !
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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