Cape Fear Podiatry Associates Pa's Online Review Report Card

I had surgery about 7 weeks ago from the beginning I was assured that I would be taken care of, and I felt safe up until the day after Surgery I was due to be discharged, but I still had a nerve block and was not comfortable going home. Not knowing the level of pain I will be in. I had one doctor come in and tell me that I will stay in the hospital until . The nerve block wore off and after it wore off and I wasn’t comfortable going home that I will spend another night I was approached by two resident doctors which of one stated because I was on Medicaid that I would have to be discharged because it wouldn’t cover another night. What does my insurance have to do with me spending the night in the hospital when we know that healthcare in the hospital is free to anyone that requires medical service so upon going through the hospital staff speaking to multiple doctors having to get patient services to advocate for me I was able to spend another night when I feel like I should have never had to go through that after surgery . I followed up with my appointments with Dr. Eaton and staff the girls are amazing. Although I feel as though my recovery has been rushed I was told because of my insurance once again that I was unable to get a stronger medication because my insurance will not cover it. It does not make any sense even though my insurance doesn’t cover it and you see fit for me to have the appropriate medicine, it should have been offered to be paid for out-of-pocket, I broke my foot ankle in about five different places. I have a lot of hardware in my leg now as a resort I also feel as though my recovery time was rushed at three weeks I was told I would not be getting any more medication and that I would have to get referred to pain management if I needed any more medicine after I have been taken out of work for six months to recover for this injury , this has been one of the hardest challenge in things that I’ve ever had to go through in my life. I’ve never been a type of person to take medication not even for a headache, and now that I’ve been put in a position where I have no choice I don’t even have the doctor to support me or even talk to me about the different options until they just felt like my pain level threshold was appropriate to just take me off of pain medicine and not substitute my pain medicine for anything else not even muscle relaxers. I just feel like that it’s really crazy. I feel very disappointed , as though I stated in the beginning that I was told that I will be taken care of I’ve never heard of anything less than six weeks for recovery time and then I have to go through physical therapy as well with no pain medication I have not had any sleep since surgery and it happens at night very bad pain that I’m still experiencing. I would hope that as a patient and a concern staff that you guys would advocate for your patients because without us there’s no one even obtaining employment. I did not expect to break my leg. This is not something that I thought would ever happen to me in my life, but this is the reason why we have podiatrist people that we put our trust in to help us get better in our time of need

I'm having the most horrible experience. I'm having a lot of pain today is Friday the 29 of December I've been trying to get my prescription since wednesday I've been calling them everyday I've even called them this morning and they told me the doctor and his assistant was on it and was going to call the pharmacy its three o'clock and no prescription now I have to wait until Tuesday the second or go to the emergency .I don't need to be in no emergency room with a swollen foot and where every body is sick

Went to Dr. Carter and had great results.

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I am Patricia Martin, the patient. Mr Kight is my husband. The man who answered the phone and made my appointment was extremely rude!!! Perhaps he should remember that it is the patients that give him a job.

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Pitiful place. Spent less than 5 minutes with a resident and I didn’t get part of the prescription plan that we discussed. Also I can’t get part my prescriptions filled because they won’t communicate with my pharmacist like they could if they cared at all. Very bad experience!

Barely pick up phone...still waiting on prescription for knee scooter because they sent script to wrong place. This is very frustrating. Do better. Dr. Carter is awesome tho. I appreciate him

Best toenail removal ever! Dr. Carter, Victoria (CCRN), Katy and Melissa are fantastic professionals and caring. Dr. Carter and Victoria removed two toenails after a botched job by Army PAs. What took two PAs and a medic, two hours with a lot of pain, Dr. Carter and Victoria did in 20 minutes with almost NO PAIN! I can now wear boots without pain!

Dr. Eaton and his staff were wonderful at my appointment recently. The staff was friendly, competent and quick. I was seen within minutes of my scheduled appointment time and did not have to wait long in the room to be seen.