Cape Fear Valley Neurology's Online Review Report Card

They are always on lunch when you call them. Waste of time calling them. 📞

This medical office is great!!! Dr. Stamates and her PA were very detail oriented and gave me a great medical plan of action!!! The new building seemed scary but the front staff and employees were very helpful and friendly. I was given a medical plan of action and the best part is I now understand my MRI results!!! Thanks for the suggestions and would recommend this place to anyone experiencing problems.

Good luck getting someone to contact you. Had a great first experience.. but I can not get anyone to contact me about my mri results. In the meantime I have had an appointment with my pcp and then got a referral and an appointment with a new neurologist in duke and in that time still no contact about my results or next steps.. don’t waste your time with cape fear, just go to Duke.

This has been the most heartbreaking, discouraging, shocking 9 months of a battle with this facility and the staff. They have made major errors regarding my PMH without fixing it in my file, have outwardly expressed their biases and discrimination, have verbalized recommended care yet never reported it, and most shockingly, suggested I wean myself off of Seroquel to see if that helps my symptoms. Plot twist: I’ve never been prescribed/nor taken that drug ever. I never thought I would have to beg professionals to communicate efficiently and to listen to my words above their own opinions. It has been heartbreaking but their total lack of care and dignity has in a way made me stronger.

My husband had a stroke and following his MRI results I could not get "anyone" to return my call. I left 3 messages and even talked to the doctor's assistant who told me she sent the doctor an urgent message to call. It has been a week now and have still not heard from them. I would not recommend this office for anything!

Hard to get thru on the phone too often sat on hold 30 plus minutes.

My first visit to a Cape Fear Neurology doctor was unremarkable and almost made feel like not going back for a second visit. But I went anyway and then met with Dr Onasanya and he was a breath of fresh air. He said he was going to recommend a few procedures, a follow on MRI of blood vessels in my brain and a heart monitor. Compared to my first visit, this surprised me. He told me "I will treat you as if you were my own family". I had never heard any doctor say that to me, and that one phrase told me I was in good hands! Today was my second visit with Dr Onasanya. Both my visits have been very informative and pleasant. Dr Onasanya is easy to deal with, knowledgeable, and he answered all questions completely.

Dr. Doshi is very nice and professional! He took his time and addressed any problems or concerns I had, which was much appreciated! I highly recommend him for anyone with epilepsy as he is the best

0/10 I WOULD RECOMMENDED FOR NO ONE TO EVER COME TO THIS PLACE! They will prescribe you medication and when you try to pick up at the pharmacy the medication is not found. They also prescribe medication and will ignore your messages and calls when you have horrible side effects to it. I have been trying to get a hold of someone for two weeks and they have done nothing but ignore my messages and when I call I am put on hold and never put back the on the phone. No wonder they have such low rating.

If there was an option to give this place 0 stars, I would. I couldn’t be happier to be done with them. The front desk staff has constant turn over and they’re never trained resulting in patients being told incorrect information via telephone, a total lack efficient communication, and you wasting your time. Your health and care is never properly managed because they fail to accurately record insurance records which leads to them constantly needing to reschedule you and then you go months without your care. Then, they have you see physicians who can’t even perform certain injections so that leads to double the need of your appointments. One to “check in” and then another to do the injections - those are scheduled over a month apart because they INSIST you have to have the follow up before they will even put you in the books for your injections and they never have openings. They claim it is to ensure the procedures are working. However, over the 6 years I’ve been receiving care from different physicians for these procedures, no other office has functioned like this. Other physicians have stated it is so the clinic can bill insurance more frequently. Even the doctors there are fed up with the administration, hence why they’re starting to leave the practice. It’s an unorganized office that fails to function successfully. Due to their significant lack of training and management, patients go untreated and unseen for months at a time. Avoid this practice at all costs.