Coastal Carolina Neuropsychiatric Center, Fayettev's Online Review Report Card

Who gives a 16-year-old 60 1mg Xanax and a therapeutic dose of Ritalin right off the bat? Simply awful.

I’d give this place 0 if it was possible. I’ve had three therapists in the span of almost a year. I have had all of my therapists leave, one left without even telling me and no one answers the phone. I’ve been trying to contact them for a week trying to get my prescription refilled and now I have one left. They also don’t write ESA letters so I had to find a whole new psychiatrist. Disappointed and not coming back.

I have been trying to contact the office for over two weeks to get a new patient appointment. Calling every day, multiple times a day and leaving messages - nothing. Don’t bother trying to become a patient there.

DO NOT GO HERE. The supervior Stephanie and those she thinks she supervises are extremely RUDE and UNPROFESSIONAL. I asked to speak to her after the front desk lady rudely informed me that I would not be seen even though I was on time because I should have arrived 30 min prior which I had no knowledge about. Apparently my appointment that I was on time for had been cancelled because of this. She was evidently rude and you can see her body language. MIND YOU, this appointment was canceled previous by them because the Doctor was not available and they made me reschedule. After all effort failed to have my child seen as we walked away she SLAMS the front desk window shut. No empathy on sight. GO AT YOUR OWN RISK. They don’t even deserve a 1 star

This place is absolutely horrible. They clearly do not take their job seriously nor care about the fact that they care for mental health patients and it is evident at the way they treat the people that come here. I am on time if not early to EVERY appointment and I am never seen on time. I call diligently at all times of the day and they NEVER answer the phone. The front desk agents have 0 customer service. Psychiatrists do not care about you at all. This place is what’s wrong with the health industry. This place is what deters people from wanting to get help and get better. If it were not for the fact that my therapist is the only intelligent and compassionate being in that building, I would have left a long time ago.

Office closed for weekend after ignoring messages my son only had 2 days left of meds, pharmacy also faxed. No reply from clinic. What Medical professionals could leave for weekend leaving patients without meds? Last appt was cancelled due to provider being I'll. Did front desk forget to give messages? NOT PROFESSIONAL

Dr V is great. My intake was so helpful also. They are really friendly and helpful. Would recommend.

Create place that works to fit your schedule. I love being able to see my doctor online!!

the office is slow, you get into a room and wait at least 30 minutes after appointment time to be seen by the doctor. doctors dont care to review your chart, previous notes etc. the telehealth appointments are worse it about 30-45 minute wait before a doctor comes on the computer screen. my suggestion is to find another office for medication needs

Rude and unprofessional staff. Doctors that don’t listen to patient’s concerns. Absolutely the worst experience I have ever had with a doctor. Televisits are a joke, sometimes doctors don’t even show up on the call. Will never go back or recommend anyone to go there.