Friendly Dental Group Of West Gastonia's Online Review Report Card
Friendly Dental Group Of West Gastonia
4.7
Average Star Rating
404
Total Reviews
65
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Friendly Dental received 91.1% positive feedback, with patients praising the friendly staff, professionalism, and excellent care. However, 8.9% of the feedback was negative, primarily citing billing issues and unresolved dental concerns. Overall, the practice is commended for its compassionate approach, yet it should address administrative inefficiencies.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Friendly Dental Group Of West Gastonia's Reviews
Everyone was very nice and very professional. All my questions were answered promplty and even provided with payment plan options. I felt very welcomed and no judgment whatsoever. They were also very time efficient. Definitely recommending to my friends and family. Thanks!
Reviewed On Google
My Sister came there not long ago for some full dentures. She was on Medicaid at the time. So Medicaid did pay for them. They are pretty teeth but they don't fit my Sister's mouth right. It looks like the bottom ones are sticking out more than the top ones when she has them in. They just don't fit her right. Food gets underneath them all the time. I am a denture wearer also but mine fit so much better than hers and I can talk right when they're in. She struggles the whole time she's wearing them. You guys need to fix these for her so they'll be comfortable and fit or make her another set. I am so not happy and she's is not happy with them as they are now but she won't say anything like her big Sister does. We will be calling there to get her an appointment soon to do something with these dentures so she is comfortable wearing them. I don't want her to feel self conscious over these. She should feel comfortable and be able to laugh, eat, and talk like a regular person with teeth. Thank you!!!
Reviewed On Yelp
Not only does this location have the absolute friendliest staff, but the doctors that are at this here are truly wonderful!! If you are looking for a dentist, I highly suggest giving this office a call and scheduling an appointment.
Reviewed On Google
The dentist I had was extremely rude everytime I went. I always felt uncomfortable. But what really crossed the line for me was lying to my face for profit. I was bit into a jolly rancher like an idiot and it broke part of my tooth. So I went back to them even though I wasn’t comfortable because my tooth was exposed. The dentist told me I would either need a root canal or extraction. I had just been to them a few months prior and none of this had been mentioned. He said that it can happen that quick. I decided to get a second opinion since I had just started my job and have better insurance. I didn’t need a root canal, and i definitely didn’t need an extraction. I was given the option of a filling or crown because my X-rays showed that my cavity wasn’t anywhere near the root. Not to mention this second opinion was 2 months later. My tooth was completely exposed all that time and I still did not need a root canal or extraction!! As someone who works in the medical field, I’m shocked that a facility meant to help people would lie so easily just for profit. Recommending unnecessary procedures is not only ethically wrong, but it’s pushing malpractice. I was told by your doctor I needed the root canal as soon as possible or I would have no choice but to extract. Again, I actually only needed a filling but was given the option to get a crown since I will eventually need one most likely. Pushing and pressuring people into procedures as quickly as possibly is not okay, but to lie and make someone think they need a major procedure that they actually don’t need is just disgusting. The only people I want in charge of my health are people who care about the people, not the money. How can you sleep at night knowing you lie to your patients faces about their health?? Patients that trust you and your professional opinion. That’s wrong and I suggest everyone think long and hard about that before coming here.
Reviewed On Google
Staff is great as always, hygienist so sweet and soft hands. No pain. And the doctor was so nice!!! Love love friendly dental group. Great experience !!!
Reviewed On Google
Weeks ago, I completed the process of getting partials with Friendly Dental Group of West Gastonia. I cannot express just how impressed I am with my experience. Staff excellent from front door all through process! I'm very happy with end result and held off for a few weeks before posting, so I could include how the fit sits with me over a little time. Good quality, partials are precise and comfortable. Thanks to everyone in the office your professionalism and care is a blessing!
Reviewed On Google
Super nice staff, great care!!
Reviewed On Google
muy amables me encanto todo muy limpio muy rapidos sobretodo Maria ella bien amable por eso siempre me gusta venir a este lugar definitivamente se los recomiendo
Reviewed On Google
Maria was amazing!!!
Reviewed On Google
Excellent staff!! And funny I highly recommend!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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