Moiz Khan's Online Review Report Card

December 15 went to my appointment because I was having a bad flare up. My back, tailbone,hips,and legs were in very bad pain and legs were restless plus my blood pressure was high due to the pain. Dr Jacqueline Folks made me cry because she was so blunt and so rude telling me she couldn't help me and prescribe me anything. She then asked why didn't I go back to my .Neurologist. I told her but she pretty much told me I was lying. She then told me she would give me a toradol shot but I really don't believe it was toradol because I left feeling worse than I did when I came. I'm still in pain and waiting for my referral to a pain management if one was put in from her.

Very professional and understanding

I am new in NC and healthcare was a huge concern for me, not anymore! visited this facility today and from the appointment process to the staff, facility, easy parking, etc. everything was beyond what I expected. I was taken into the office right on time! Everybody was super attentive and very nice! Phew! one thing less to worry about!

I actually have been with this practice for 23 years. Dr Shawnya Gore is a very pleasant, caring doctor. But sadly I will not be going back. I got my husband an appointment there and when we walked in a sign said no visitors but when I got to the front desk I explained to the receptionist which I’ve also known a very long time that my husband can’t only hear out of one ear and has a hard time understanding the doctor, could I go back with him. She said I could. So when the nurse calls him back she stopped me at the door and says NO visitors very rude shaking her head at me and I was trying to explain and she wouldn’t even listen just kept saying NO visitors. And walked away. Someone wants to treat me like that I have no need to go back to that. It’s about making sure the patient gets the proper care he or she needs.

Good place for medical care

Terrible customer service at the check in desk. I ended up walking out of my Appointment. I’m able to switch my insurance this week and I will be changing health providers. Never recommending Caromont to anyone. Done.

This place is a horrible place for anyone with developmental disabilities. The front office staff is rude and have that “holier than thou” attitude. I went there and didn’t make it through the first visit. The ladies in the waiting room said they had cancelled my appointment, scheduled someone else, and did not reschedule my first appointment all without telling me. I have never been treated as horribly as I was by them by any healthcare professional.

« Doctor » Sailatha Bathula prescribed me 3 medicines that all interact with each other, she refused to change them despite my heart rate being so high that I had pain in my left hand and told me to keep taking them despite my heart rate going up to 187BPM, I am simply lucky that my heart rate and blood pressure are always very to too low and that I didn't need to take any triptans to treat my migraines. She also had me pay for a physical she refused to give me twice & send me away with 4 new infections after the antibiotic she gave me made me flare up without even checking them and expected me to go 3 months until my next appointment. For future reference, cymbalta, cipro and triptans do not go together... I will be finding a new doctor ASAP & I suggest you do the same!

I called to make an appointment for my husband and waited on the line for 20 minutes. Once I finally was able to speak with someone, the lady explained that she would not be able to make an appointment because my husband had not been seen there before. I asked if they were taking new patients. She said yes, however, they were too busy to fill out new patient paperwork directly after a holiday. I couldn’t believe it! I have been visiting this office for years. I will be changing doctors.

This is the worst practice. Was 15 minutes early to my appointment and waited in line till 5 minutes after my appointment, then the nurse and secretary had to argue because the nurse said I was late when I was actually standing in line. My mother saw a different provider there and he messed her up by giving a medication that should have never been given to her. I can't say anything good about this practice.