Tribe 513's Online Review Report Card

Great pediatrician office. Wonderful employees and drs. Kids love it here

Great

The doctor insulted us by saying how we were wrong about how we were wanting to vaccinate our children , telling us we were wrong for only getting ones we thought were necessary

TLDR; I absolutely would not recommend Parkside. Especially for new parents.Nothing but a pain. I’ve given Parkside 10 months to prove themselves and have gotten nothing but disappointment. They let my child go undiagnosed with RSV for days, only instructing me to feed her. Then, once I self diagnosed my child with a severe case of tongue and lip tie, it took over 3 weeks to get a referral sent to a feeding therapist. Then another 3 weeks plus to get a referral sent to the dentist. I call multiple times to speak to “the referral specialist”, leave numerous voicemails and have never received a call back. I’m currently trying to get a referral for PT and still- no call back after 5 days of calling and leaving voicemails, and at different times each day.On top of all this I have voiced concerns for my child’s motor development and have asked for activities, exercises, positions, anything- to help aid in development and have gotten the same answer from every pediatrician at Parkside, “just play and read”.Another red flag I noticed, when my child was having a reaction to formula and we asked about switching (as recommended by our feeding therapist), I asked for any kind of advice on ingredients to look for or to avoid or a recommendation on a new kind to try and the pediatrician had nothing to offer.I have tried 3 different Parkside locations, multiple Parkside pediatricians, and I’m just done.

lackadaisical all that needs to be said. Can't get in touch with anyone in the office. Leave message after message and never get called back! But if you call and press the number for billing their all over it! I will be finding new pediatric care.

She is a fantastic professional! Wonderful bedside manner and very knowledgeable. I would recommend her to anyone!

The staff and doctors are so great. They make the visits as smooth as possible for my kids. Dr Pickell has a very gentle manner when dealing with my kids and they always seem to be calm which eases some stress. I appreciate all their hard work.

There are two things that are of utmost importance to me: my son and my time.I have a 4 month old son and I take off of work to make sure that he gets the appointments and anything that he needs. Today I drove 2 hours and 47 minutes to have an appointment at the Greer location today. ( This is only relevant becuase his records had not, at that time been sent, for his appointment earlier in the week by his new pediatric office. So he could not be seen there.) I called 30 minutes before my anticipated arrival time to make sure he would still be seen and or reschedule his appointment. I was reassured that he would still be seen and to check in when I arrived. I arrived at 11:15 am, checked in by 11:17 am, then waited outside for 18 minutes before being called by a nurse saying that my son could not be seen because our check in time was beyond the 15 minute policy and that she was sorry. Look, save me nonsense because It does not reconcile this issue at hand. I am highly upset and will recommend this specific office because of their lack of communication skills and with the current climate of the world, communication is primitive.

These people are the best. Not much more to say.

settled