Douglas Smith's Online Review Report Card

He put a hole in theball of my foot and couldn't fix it.

Went to see him for pain in toe, he clipped around nail and was told It should be better in a few hours; two days later, still in pain, could not wear closed toe shoes, Called for another appt and was told the next opening was in a week. I told the receptionist I was in pain and I have to wait a week to be seen? she told me she will message him. Of course, I didn’t hear back from anyone. Their attitude was, they didn’t really care.

Dr. Smith is a great physician and an even better surgeon. He corrected three problems in my right foot...all healing very well. His office is great--timely and clean, the office staff friendly but professional. Sheila is terrific! Thank you, Dr. Smith, I will gladly refer you to others. Christine D

I am having major difficulty with Dr. Smith's office staff. I was billed for two pairs of orthotics, although I only received one pair. I spoke to a woman in billing named Alex, and it seemed as though she was going to address the problem. But today I received a second bill that was identical to the incorrect first bill. Dr. Smith seemed like a nice enough person, but someone in his office needs to take responsibility for this error and correct the problem.

A++++ Dr. Douglas Smith is wonderful. Very professional with a gentle "bedside manner." It's very evident he cares deeply for his patients' comfort and takes every measure to make sure I was comfortable. He explained everything he was doing and answered all of my questions thoroughly. The office staff was extremely friendly, helpful and reassuring. Wonderful experience!! Highly recommend.

Dr.Smith was wonderful. He explained everything about my situation clearly and gave me several options for treatment. I felt relaxed and comfortable throughout the minor procedure performed on the infected area. He talked me through the entire procedure. He was great. If I ever need to see a podiatrist again, he will be my first choice.

Dr. Smith performed a bunion repair and hammertoe repair on me. I'd heard all the horror stories so I delayed having surgery as long as I could. I am amazingly surprised at how little discomfort I had after the surgery. I followed Dr. Smith's instructions, ice and elevate, stay off the foot and take the recommended medication. I never needed it, didn't even have the prescription filled. I did great on over the counter medication for discomfort. I then feared the removal of the pin he had to put in for the hammertoe repair. Again this turned out to be something I didn't need to fear. A very brief moment of discomfort and it was over with. I had intermittent swelling, as expected, over the next 3 months but as long as I propped my foot up when I could it wasn't an issue. Dr. Smith did an outstanding job and I am extremely pleased with the results. Additionally I'd like to say that his office staff also did a great job.

For years I have required the services of a podiatrist, as has other members of my family, because problematic feet run in our genes! Dr Smith has come to our rescue with charm, professionalism, efficiency, and integrity. I now do not live in Wake County but travel up to 3 hrs each way for his services. Highly recommended with no reservations.

Dr. Smith is a nice fellow and so are his office staff, but I am burned to the bone from the cauterizing liquid from my ingrown toenail surgery. I went to another podiatrist and had x-rays and blood work. It will take months to recover.

I had problems with bunions for over 10 years. Never had surgery due to hearing MANY say how excruciating the pain was following surgery. I had NO PAIN. !!!! Dr Douglas C Smith Is highly recommended by me. Follow his instructions and hopefully you won’t experience any pain either. Wearing knee length boot 24/7 not easy (even slept with) but results worth it. He calls you following day of surgery to check on you. That’s a plus in my book. Wish I’d had my bunion surgeries long time ago.