Urgent Care Of Mountain View's Online Review Report Card
Urgent Care Of Mountain View
3.7
Average Star Rating
118
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Review Summary
Urgent Care of Mountain View Hickory received 94.1% positive feedback, with patients praising the friendly staff, efficient service, and professional care. However, 5.9% of the feedback was negative, primarily citing poor customer service, long wait times, and billing issues. Overall, the practice is valued for its prompt attention but could improve administrative efficiency and service consistency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Urgent Care Of Mountain View's Reviews
I took my friend there get steriod shot in knee .Brian left us hanging he gave us woman nurse practitioner she bitch an curse whole time I was recording it on my phone they didnt know that .I paid money to see Brian told them up front i wanted Brian .that was shitty of Brain to leave .You will waste your money going there.Brian what were you thinking win figure out how put on utube i let world here it .DONT go to that place go to catawba hospital Brain you turn out be shity money wasted an no help
They have never provided anything but 1st rate care.
Honestly just want to thank the entire staff at this facility. I ve had extreme pain and been to this location several times over the past week for treatment and seen different receptionists as well as doctors and am beyond grateful for the help given by each one of them to get me better as quickly and easily as they could. I was refused from an urgent care closer to my house when trying to call in an appt without ever even seeing a doctor and everyone here has truly made me feel like they cared about my pain and getting it resolved as well as my recovery. Thank you again! Hopefully won t need to be back too soon but will definitely return for any medical needs!
An urgent care that cares. Brian and staff are awesome. Highly recommend Urgent Care of Mountain View (Hickory).
Brought our 5 month old son in for a fever. The PA, Rick Young, listened to his lungs and thought he heard mucous in his lungs. As our son has laryngomalacia, lung sounds can be tricky. He then said that he needed a covid, flu, rsv swabs, and then an xray. Being that I am in the medical field, I politely disagreed on a covid test, as a positive covid or influenza would not change his course of treatment. This man got rude and condescending with me and my wife, and then slammed the door on his way out. Needless to say, we left.. Came to catawba, and he was diagnosed with a UTI, got ONE swab, and wasn't exposed to radiation from an xray. Wouldn't dare go back to see RICK. Everyone else was nice though.
Have taken my family here for years, today wasn't so pleasant. A young lady by the name of Kendall who takes your vitals and puts you in a room had the worst attitude/demeanor of anyone since I've been going here. The provider wasn't too friendly as well. I've recommended this place to family and friends for over 10+ years but if this is the type of service they are providing, we won't be back!
Awesome experience. Affordable, and all the staff was kind, friendly, and attentive. Very timely. If I ever need to go to an urgent care again I would definitely come here.
The staff and provider were awesome! I had a wonder experience! They were very thorough, and answered all my questions! They were able to see me right away! Great patient care!
Absolutely the best in Hickory!
Went there for a uti sat and they were very nice and considerate of me and didn’t try to take all my money. I feel better actually already. No long wait times either. Jody was really nice.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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